Amaya Davis
Summary
Enthusiastic and creative individual with a solid understanding of student development and learning styles. Demonstrates excellent communication and interpersonal skills, effectively connecting with others. Skilled in developing engaging lesson plans and assessments to accurately measure progress. A highly motivated sales associate with extensive customer service and sales experience. Committed to providing exceptional assistance to team members and clients, adept at coordinating appointments, organizing mail, and facilitating office communication through message collection. Maintains a positive and upbeat demeanor while building strong relationships.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Children's Party Host
Chuck E. Cheese's
09.2017 - 04.2020
- Directed guests to correct areas for eating, dancing, and other services.
- Planned parties according to customer specifications.
- Took information about guests' party size, led to seating, offered menus, and party packages.
- Decorated and set tables in accordance with party themes and age groups.
- Organized various themed parties, with coordinated decorations, menus and activities.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
- Resolved conflict to maintain fun, positive and safe event environments.
Online Grocery Pickup
Walmart
06.2020 - 07.2021
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Tracked substitutions and informed customers of changes.
- Loaded and unloaded customer orders into their vehicles
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Receptionist
Memorial Health University Medical Center
09.2021 - 12.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
Registrar
Candler Hospital
01.2022 - 03.2022
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every guest with personable approach and provided knowledgeable service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Ensured accurate student records by diligently maintaining and updating information in the database.
- Verified paperwork accuracy and checked for completion prior to processing.
- Updated computer system with latest information to keep records current and accurate.
Teacher Assistant
Piney Grove Elementary School
08.2023 - Current
- Collaborated with approximately 10 adults and children to provide safe and educational experience.
- Built relationships and communicated with parents to provide best learning environment for children.
- Developed and implemented engaging lesson plans to keep learner attention.
- Monitored 20 students progress and adjusted instruction to meet individual needs.
- Assessed approximately 20 students performances and provided feedback to facilitate student success.
- Created and implemented assessments to measure student progress.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
Front End Associate
Target
05.2023 - 01.2025
- Helped customers complete purchases, locate items, and join reward programs.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Facilitated cash, check and credit transactions on cash register with 90% accuracy.
- Used in-store system to locate inventory and place special orders for customers.
Sales Associate
Victoria's Secret
07.2024 - 09.2024
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Certification - Esthetics
Fayetteville Technical Community College
No Degree - Graphic Design
University of North Carolina At Pembroke
Diploma -
Seventy First High School
05.2019
Skills
- Customer service
- Communication skills
- Time management
- Computer skills
- Problem Resolution
- Teamwork
- Professionalism
- Special education
- Multitasking and prioritization
- Medical terminology
- Telephone etiquette
- Appointment scheduling
Certification
- Crisis Prevention Institute (CPI) Nonviolent Crisis Intervention Training - Crisis Prevention Institute.
- First Aid, CPR, and AED Instructor Certification - American Health Care Academy
Timeline
Sales Associate
Victoria's Secret
07.2024 - 09.2024
Teacher Assistant
Piney Grove Elementary School
08.2023 - Current
Front End Associate
Target
05.2023 - 01.2025
Registrar
Candler Hospital
01.2022 - 03.2022
Receptionist
Memorial Health University Medical Center
09.2021 - 12.2021
Online Grocery Pickup
Walmart
06.2020 - 07.2021
Children's Party Host
Chuck E. Cheese's
09.2017 - 04.2020
Certification - Esthetics
Fayetteville Technical Community College
No Degree - Graphic Design
University of North Carolina At Pembroke
Diploma -
Seventy First High School
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