Amaya Evans
Sinking Spring,OH
Summary
An organized and dependable employee, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking, and very passionate with any job given. Enjoys being around others, and loves to help people in any way possible.
Overview
4
4
years of professional experience
Work History
Waitress
PJ Whelihan's
1101 Rocky Dr, West Lawn, PA 19609
12.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Waitress
Outback Steakhouse
1101 Woodland Rd, Wyomissing, PA 19610
07.2022 - 12.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Isaacs Restaurant & Pub
94 Commerce Drive Wyomissing, PA 19610
07.2021 - 06.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Retail Sales Associate
Joann Fabrics
1075 Woodland Road Reading , PA 19610
06.2020 - 07.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Retail Sales Associate
Hot Topic
1665 Bern Rd STE 780, Wyomissing, PA 19610
11.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Wilson High School
West Lawn PA06.2022
Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Complex Problem-Solving
- Empathetic
- Effective leader
- Time Management
- Team Leadership
- Relationship Building
- Verbal and written communication
- Friendly, Positive Attitude
- Teamwork and Collaboration
Timeline
Waitress
PJ Whelihan's
12.2023 - Current
Waitress
Outback Steakhouse
07.2022 - 12.2023
Waitress
Isaacs Restaurant & Pub
07.2021 - 06.2022
Retail Sales Associate
Joann Fabrics
06.2020 - 07.2021
Retail Sales Associate
Hot Topic
11.2019 - 03.2020
High School Diploma -
Wilson High School