Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amaya Garrett-Thomas

Clarksville ,Tennessee

Summary

Dynamic professional with a proven track record at Trane Technologies, excelling in customer relations and analytical thinking. My expertise in problem-solving and multitasking drives successful project outcomes and elevates service delivery standards.

Offering solid foundation in problem-solving and teamwork, eager to learn and develop in professional environment. Contributes keen ability to quickly grasp new concepts and apply them effectively in practical situations. Ready to use and develop analytical and project management skills in any given roll.

Overview

3
3
years of professional experience

Work History

Demand Flow Specialist

Trane Technologies
02.2024 - Current
  • Executed daily operational tasks to support team objectives and enhance workflow efficiency.
  • Assisted in developing training materials to onboard new staff effectively.
  • Collaborated with cross-functional teams to streamline processes and improve service delivery.
  • Followed all company policies and procedures to deliver quality work.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.

Sales Associate

Five Below
11.2023 - 01.2024
  • Assisted customers with product selection, enhancing shopping experience and driving sales.
  • Maintained merchandise presentation standards, ensuring an appealing store layout.
  • Processed transactions accurately using point-of-sale systems, improving checkout efficiency.
  • Executed promotional displays and signage to boost visibility of seasonal products.

Sales Associate

Ross Dress for Less
08.2022 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.

Education

CNA Certification

Northwest High School
Clarksville, TN
05.2023

Skills

  • Customer relations
  • Expert problem solving
  • Analytical thinking
  • Emergency response
  • Coaching and mentoring
  • Teamwork and collaboration
  • Multitasking

Timeline

Demand Flow Specialist

Trane Technologies
02.2024 - Current

Sales Associate

Five Below
11.2023 - 01.2024

Sales Associate

Ross Dress for Less
08.2022 - 11.2022

CNA Certification

Northwest High School

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