Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic

Amaya Land

Pearland,Texas

Summary

Hello My name is Amaya land i was born in Houston Texas. Currently i am going to school to get my degree in Kinenesiology. I attend Prairie view A&M University.

Overview

5
5
years of professional experience

Work History

Sephora - Beauty Advisor- Chat

Remote
08.2021 - Current

-Helped clients achieve desired looks for daily wear and special
events by designing makeup strategies for each scenario.

-Promoted additional products and services to increase sales numbers
and revenue with diverse selection.

-Met sales goals, supporting organizational health through consistent
and reliable service.

-Analyzed customer skin to assess conditions and skin type and
suggest products and treatments.

-Suggested treatments and styles to suit customer appearance and
fashion choices.

-Listened to customer needs and desires to identify and recommend
optimal products.

-Assisted customers with signing up for store loyalty programs and
provided details about key benefits.

-Built customer loyalty and retention by delivering excellent shopping
experiences.

Customer Service Representative

Avis Budget
01.2020 - 08.2021

-Determined charges for services requested, collected deposits or
payments, and arranged for billing

-Created and maintained pleasant and calming environment to
deliver excellent experience for members and guests.

-Communicated reservation rates and information using suggestive
selling techniques to increase occupancy and revenue.

-Followed manual and computer procedures to close guest accounts
and open room for next sale.

-Delivered exceptional customer service to every customer by
leveraging extensive knowledge of products and services and
creating welcoming, positive experiences.

Cashier/Bagger

H-E-B
01.2019 - 04.2019

-As an HEB Cashier meets and greets customer, rings up purchases, handles returns, and answers any questions about our products, policies and services as a partner

-Cashiers also have to perform the basic mathematic functions to operate and use registers.

Community Assistant

American Campus Communities
07.2023 - 12.2023

-A Community Assistant at American campus requires great customer service and great people skills

-Our job as Community Assistants is to help residents through their first year of college and to help them boost their college experience

-We also help with assisting parents and student around campus if there an issue with housing.

-As directed by management, conduct and participate in all functions related to filling and/or leasing bed spaces within the community as directed

-This may include, but is not limited to, making appointments, generating new leads, social media initiatives, conducting tours and closing sales, maintaining show rooms, and completing any required and/or necessary prospect follow-up in a timely and accurate manner.

Education

High School Diploma -

George Bush High School
05.2022

Undergrad Kinesiology -

Prairie View A&M University
01.2026

Skills

Customer Service Excellence

Medical Terminology
Analytical thinking
Efficient in Communication

Insurance Terminology

Troubleshooting and Assistance

  • Patience
  • Courteous with Strong Service
    Mindset

Languages

English

Personal Information

Place of Birth: Houston, Texas

Timeline

Community Assistant

American Campus Communities
07.2023 - 12.2023

Sephora - Beauty Advisor- Chat

Remote
08.2021 - Current

Customer Service Representative

Avis Budget
01.2020 - 08.2021

Cashier/Bagger

H-E-B
01.2019 - 04.2019

High School Diploma -

George Bush High School

Undergrad Kinesiology -

Prairie View A&M University
Amaya Land