Amaya Lee
Dallas,TX
Summary
Hardworking professional with proven relationship-building and time management skills in fine dining restaurant environments. Successfully handles tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction, and promote long-term loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
STK Steakhouse
Dallas, TX
10.2022 - Current
- Assisted in training new servers.
- Stayed informed about daily specials, new menu items, promotions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Server
Park Lane Tavern
Hampton, VA
01.2021 - 07.2022
- Managed and guided a diverse team servers and server assistants, promoting exceptional customer satisfaction while delegating opening/closing responsibilities.
- Ensuring customer satisfaction by assisting with open grill cooking, offering bottle service, and catering to their every need.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Server
Schlesingers Steak House
Newport News, VA
02.2020 - 11.2020
- Provided excellent customer service and ensured customer satisfaction through attentive care.
- Checked food before serving it to customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Skills
- Proficient using Toast and Micros POS software
- Strong communication skills, responsible and reliable
- Fast learner
- Friendly
- Organized
- Beverage Preparation
- Daily specials memorization
- Order Management
- Allergy awareness
- Order Accuracy
- High-volume dining
- Performance Improvement
Certification
TABC Certified
Food Handlers Certified
References
References available upon request.
Timeline
Server
STK Steakhouse
10.2022 - Current
Server
Park Lane Tavern
01.2021 - 07.2022
Server
Schlesingers Steak House
02.2020 - 11.2020