Amaya Medina
Tucson,AZ
Summary
Proven sales expertise and exceptional interpersonal communication honed at JD Sports, Gadabout Salons, and LA Fitness. Excelled in enhancing customer loyalty and streamlining operations, achieving a significant increase in return visits. Skilled in POS operations and teamwork, adept at creating positive shopping experiences and fostering client relationships.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
JD Sports
Tucson, AZ
05.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Nail Technician
Gadabout Salons
Tucson, AZ
10.2022 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Offered advice and recommended products to improve and maintain nails.
Front Desk
LA Fitness
Tucson, AZ
10.2022 - 08.2023
- Streamlined front desk operations for increased efficiency and improved customer service.
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
- Managed high call volume with exceptional telephone etiquette, resulting in positive feedback from guests.
- Resolved guest complaints promptly, fostering an atmosphere of understanding and goodwill.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
Cosmetology -
Pima JTED
Tucson, AZ05.2022
Skills
- Teamwork
- Store maintenance
- Reliability and punctuality
- POS system operations
- Sales expertise
- Interpersonal and written communication
- Stock replenishment
- Upselling strategies
- Sales trends
Timeline
Retail Sales Associate
JD Sports
05.2024 - Current
Nail Technician
Gadabout Salons
10.2022 - Current
Front Desk
LA Fitness
10.2022 - 08.2023
Cosmetology -
Pima JTED