Amaya Mitchell
Summary
Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions.
Overview
2
2
years of professional experience
Work History
Bank Teller
Jeanne D'Arc
09.2023 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
Cashier
Marshalls & HomeGoods
12.2022 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Psychology
Western New England University
Springfield, MA05.2028
High School Diploma -
Innovation Academy Charter School
Tyngsboro, MA06.2024
Skills
- Professionalism and Courtesy
- Money Handling
- Deposit and withdrawal management
- Cash counting
- Patience and Empathy
- Transaction Processing
- Banking Software Familiarity
- Cash handling expertise
- Customer Needs Assessment
Timeline
Bank Teller
Jeanne D'Arc
09.2023 - Current
Cashier
Marshalls & HomeGoods
12.2022 - 06.2023
Bachelor of Arts - Psychology
Western New England University
High School Diploma -
Innovation Academy Charter School
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