Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amaya Nazario

Orlando,FL

Summary

Compassionate and driven social work student with hands-on experience in customer service and volunteer roles. Skilled in communication, problem-solving, and conflict resolution, with a strong passion for helping others. Adept at providing support in fast-paced environments while maintaining empathy and professionalism. Proven ability to build positive relationships with diverse populations, manage multiple tasks, and deliver high-quality service.

Overview

3
3
years of professional experience

Work History

Student Volunteer

Coalition for the Homeless of Central Florida
Orlando, FL
11.2024 - 11.2024
  • Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Performed general office tasks such as photocopying documents or mailing packages.

Sales Associate

HERS Boutique
Saint Johns, FL
01.2022 - 08.2024
  • Unboxed merchandise and arranged shelves to ensure visual appeal.
  • Maintained records related to sales for store management.
  • Greeted customers and provided exceptional customer service.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Executed cashier responsibilities by managing payments, distributing receipts, and providing accurate change.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Assessed customer needs to provide assistance and information on product features.

Customer Service Associate

Burlington
Saint Johns, FL
10.2021 - 12.2021
  • Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
  • Addressed inquiries, resolved customer issues, and managed customer relations.
  • Provided product recommendations based on customer needs.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.

Education

Associate of Arts - Psychology

Florida State College At Jacksonville
Jacksonville, FL
01-2023

Bachelor of Arts - Social Work

University of North Florida
Jacksonville

Bachelor of Arts - Social Work

University of Central Florida
Orlando, FL

Skills

  • Communication skills
  • Conflict resolution
  • Adaptable learning
  • Community service
  • Meeting support
  • Customer service
  • Team collaboration
  • Community outreach

References

References available upon request.

Timeline

Student Volunteer

Coalition for the Homeless of Central Florida
11.2024 - 11.2024

Sales Associate

HERS Boutique
01.2022 - 08.2024

Customer Service Associate

Burlington
10.2021 - 12.2021

Associate of Arts - Psychology

Florida State College At Jacksonville

Bachelor of Arts - Social Work

University of North Florida

Bachelor of Arts - Social Work

University of Central Florida
Amaya Nazario