Amaya Quintana
New York
Summary
Dynamic professional with experience at Columbia University, excelling in relationship building and strategic planning. Proven ability to foster inclusive environments and enhance student engagement through innovative programming. Skilled in critical thinking and problem-solving, effectively addressing diverse needs while achieving high camper retention rates in educational settings.
Overview
5
5
years of professional experience
Work History
Resdenital Advisor
Columbia University Undergraduate Residential Life
08.2024 - Current
- Develop a relationship with 50 residents
- Create, coordinate, host events that help residents feel included in our campus community
- Have 1:1 meetings with residents semesterly
- Work with supervisor and other building RA's to create building wide events
- Weekly nightly duty shifts, prepared and ready for any emergency that may arise (ex: mental health situations, physical injuries, roommate conflicts, noise complaints, substance use)
Vice President of Diverisity Equity and Inclusion
Alpha Chi Omega
12.2024 - 12.2025
- Prioritize any DEI issues within the chapter
- Host workshops twice a semester to educate our members about many different topic
- Work with other members of the executive board to make sure all members are able to attend events
- Resolve and have healthy discussions with members who violate our DEI agreements
Customer Service Cashier
The Branchline
01.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
ESL Coordinator
Community Impact At Columbia University
10.2024 - 05.2025
- Worked closely with spanish speaking Immigrants in New York City
- Helped translate and communicate at the recaption desk
- Was an assistant teacher for a computer class, where students were taught how to use basic motor functions on their computer
- Helped organize and file all the paper work for past and current students
Summer Camp Teacher
Sonoma Academy
06.2024 - 07.2024
- Created and implanted a creative curriculum for a marketing camp for middle school students
- Built a healthy class environment
- Implemented creative arts and crafts projects, encouraging self-expression among camp attendees while also reinforcing core marketing concepts.
- Provided support for campers with diverse needs, ensuring an inclusive and accessible learning environment for all participants.
- Increased camper retention rate by delivering memorable lessons tailored to the interests of each individual child.
Assistant Coach
Kinder Kickz
06.2021 - 07.2023
- Worked with 3-5 year olds, working on basic teamwork skills
- Help set up and clean up the camp
- Communicated with parents about issues with children and helped resolve any conflicts that would arise
Education
Bachelor of Arts - Sociology And Ethnicity And Race Studies
Columbia University
New York, NY05-2027
Skills
- Time management
- Customer service
- Critical thinking
- Relationship building
- Strategic planning
- Problem-solving
- Training and mentoring
- Presentations and public speaking
- Student development
Languages
Spanish
Native or Bilingual
Timeline
Vice President of Diverisity Equity and Inclusion
Alpha Chi Omega
12.2024 - 12.2025
ESL Coordinator
Community Impact At Columbia University
10.2024 - 05.2025
Resdenital Advisor
Columbia University Undergraduate Residential Life
08.2024 - Current
Summer Camp Teacher
Sonoma Academy
06.2024 - 07.2024
Customer Service Cashier
The Branchline
01.2024 - Current
Assistant Coach
Kinder Kickz
06.2021 - 07.2023
Bachelor of Arts - Sociology And Ethnicity And Race Studies
Columbia University
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