Amaya Reed
Saginaw,MI
Summary
Dynamic professional with proven expertise in customer service and attention to detail, honed at Sheplers Ferry and Bronners Christmas Wonderland. Excelled in enhancing client satisfaction and streamlining operations, demonstrating exceptional organizational skills and work ethic. Adept at managing emergencies and delivering projects on time, showcasing a blend of hard and soft skills critical for peak performance.
Overview
4
4
years of professional experience
Work History
Dockhand / Deckhand
Sheplers Ferry
06.2024 - 10.2024
- Supported dock management in implementing procedures for improved workflow and staff performance.
- Provided excellent customer service to guests, addressing concerns and resolving issues quickly.
- Facilitated timely loading and unloading of vessels for increased turnaround speed.
- Handled emergency situations professionally, maintaining clear communication with relevant parties during incidents.
- Collaborated with team members for efficient use of resources and optimal productivity.
Decorator
Bronners Christmas Wonderland
10.2020 - 05.2024
- Consistently received positive feedback from clients regarding attention to detail, creativity, professionalism.
- Collaborated with clients to develop personalized design concepts, resulting in uniquely tailored spaces.
- Enhanced client satisfaction by delivering high-quality decoration services within given timeframes.
- Organized workflow efficiently to meet tight deadlines, enabling timely project completion.
Education
High School Diploma -
Swan Valley High School
Saginaw, MI06-2021
Skills
- Customer Service
- Money Handling
- Work Ethic and Integrity
- Patience and Empathy
- Attention to Detail
- Quick Learner
- Time Management
- Organization skills
Timeline
Dockhand / Deckhand
Sheplers Ferry
06.2024 - 10.2024
Decorator
Bronners Christmas Wonderland
10.2020 - 05.2024
High School Diploma -
Swan Valley High School