Amaya Richey
Carrollton ,GA
Summary
• Hard Worker: Dedicated and committed to achieving high standards of work, consistently going the extra mile to ensure tasks are completed on time and to the best of my ability.
• Adaptability: Quick to adjust to new environments and challenges, ensuring smooth transitions and maintaining productivity in dynamic situations.
• Friendly and Approachable: Known for a positive and welcoming attitude, fostering strong relationships with colleagues and clients.
High Energy: Able to maintain enthusiasm and motivation, bringing energy to both individual tasks and team efforts.
• Dependability: Trusted to consistently deliver quality work and meet deadlines with minimal supervision.
• Team Player: Collaborative by nature, contributing effectively in team settings to ensure collective success.
• Strong Memory Retention: Able to quickly learn and retain new information, helping streamline processes and improve efficience
Overview
5
5
years of professional experience
Work History
Server
Jefferson’s Restaurant
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Server
Juicy Crab
05.2019 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Olive Garden
08.2023 - 04.2024
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Front Desk Receptionist
East Metro Sports
11.2021 - 08.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Game Mechanic
Chuck E Cheese
10.2020 - 01.2021
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Inspected and tested equipment to locate worn and damaged parts.
Education
In Progress - Biology
University of West Georgia
Carrollton, GASkills
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Strong Work Ethic
- Professional Appearance
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Safe Food Handling
- Service prioritization
- Sales expertise
- Sales Techniques
- Supply Restocking
- Quality Control
- Relationship Management
Timeline
Server
Jefferson’s Restaurant
08.2024 - Current
Server
Olive Garden
08.2023 - 04.2024
Front Desk Receptionist
East Metro Sports
11.2021 - 08.2022
Game Mechanic
Chuck E Cheese
10.2020 - 01.2021
Server
Juicy Crab
05.2019 - 08.2024
In Progress - Biology
University of West Georgia
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