Amaya Setien
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Assistant General Manager
High Jackers Restaurant
02.2018 - 05.2023
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Developed and implemented policies and procedures to improve customer service and satisfaction.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Total Comfort
HVAC Warranty And Parts Administrator
01.2017 - 02.2018
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Ordered parts and managed warranty refunds
- Handled customer calls and emails
- Operated emergency service calls after business hours,
Education
Massage Therapy
Flagler School of Massage
Gainesville, FL2016
High School Diploma -
Flagler-Palm Coast High School
Palm Coast, FL2011
Skills
- Multitasker
- Fast learner
- Hard worker
- Self driven
- Team Morale
- Leader
Timeline
Assistant General Manager
High Jackers Restaurant
02.2018 - 05.2023
Total Comfort
HVAC Warranty And Parts Administrator
01.2017 - 02.2018
Massage Therapy
Flagler School of Massage
High School Diploma -
Flagler-Palm Coast High School
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