Amaya Wactor
Lemont,IL
Summary
Organized and dedicated Administrative Assistant with a track record of providing exceptional customer service in fast-paced environments. Offering attention to detail and strong decision-making skills to manage multiple different tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Experience in retail aids in working under stressful conditions and problem solving in a timley matter.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Morris Engineering
05.2021 - Current
- Assisted coworkers and staff members with special tasks on daily basis.
- Collected and managed data to develop surveying estimates.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Volunteered to help with special projects of varying degrees of complexity.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Found information for municipal and private projects.
- Launched social media campaign to promote residential surveying services.
- Monitored website and social media traffic.
Front End Manager
Jewel Osco
06.2017 - 05.2021
- Monitored cash drawers in 10+ checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Oversaw cashier operations, bookkeeping, and security.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees through day-to-day work and complex problems.
- Created, prepared, and delivered reports to various departments.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
Associate of Arts - Human Services
College of Dupage
Glen Ellyn, IL05-2025
High School Diploma -
Lemont High School
Lemont, IL05-2018
Skills
- Filing
- Records retrieval
- Bookkeeping
- Microsoft Word
- Computer proficiency
- Internet research
- Recordkeeping
- Customer relations
- Sensitive material handling
- Document retrieval
- Email management
Timeline
Administrative Assistant
Morris Engineering
05.2021 - Current
Front End Manager
Jewel Osco
06.2017 - 05.2021
Associate of Arts - Human Services
College of Dupage
High School Diploma -
Lemont High School