Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amaya Woods

Elkhart

Summary

Responsible retail professional with excellent sales, service and interpersonal. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Team Member

Whole Food Market
11.2024 - Current
  • Maintained fully stocked shelves by receiving, unloading, and organizing merchandise with efficiency and attention to product rotation and freshness.
  • Ensured compliance with store safety, quality, and merchandising standards, including proper labeling, signage, and facing.
  • Delivered exceptional customer service by assisting shoppers with product inquiries and location guidance.
  • Collaborated with team members and department leaders to support inventory accuracy and backstock organization.
  • Monitored product quality and removed expired, damaged, or unsellable items in accordance with company policies.
  • Assisted in setting up promotional displays and seasonal merchandising layouts to enhance the customer shopping experience.
  • Operated equipment such as pallet jacks and box cutters safely and responsibly to manage product flow and minimize shrink.

Sales Associate

Gordon Food Service
11.2023 - 11.2024
  • Greeted customers with enthusiasm and warmth, ensuring a welcoming and positive shopping experience.
  • Operated cash registers efficiently, handling transactions and balancing cash drawers with accuracy.
  • Oversaw register operations while coordinating and preparing customer orders for both in-store pickup and curbside delivery.
  • Conducted regular quality assurance checks to ensure the freshness and presentation of products in alignment with company standards.
  • Addressed and resolved customer complaints promptly and professionally, maintaining a high level of customer satisfaction.
  • Stocked and organized sales floor and produce sections, ensuring product availability and appealing displays.
  • Assisted in store opening and closing procedures, working closely with management to maintain operational efficiency.
  • Managed inventory in frozen and refrigerated sections, ensuring products were well-stocked and properly rotated.
  • Assisted in order fulfillment for in-store pickups and curbside delivery, ensuring accuracy and timely service.

Customer Service Associate

Walgreens
06.2022 - 10.2022
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Discounted purchases by scanning and redeeming coupons.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Assists with separation of food items and product placement as specified by policies/procedures.
  • For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Helped customers find specific products, answered questions and offered product advice.
  • Provides customers with courteous, friendly, fast, and efficient service.

Textile Sales Associate

Goodwill Industries
10.2021 - 01.2022
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Answered incoming telephone calls to provide store, products and services information.
  • To stock donations to help maximize sales, keeping the flow of donations moving quickly from the drive-thru to the sales floor.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Folded and hung up clothing that customers had tried on but decided not to purchase.
  • To regularly attend to the cash register, Scan, bag and load purchases; process cash, check, credit card, coupon and voucher transactions, acknowledging customers' needs while quickly moving them through the check-out process in a helpful and timely manner and providing a pleasant shopping experience.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.

Education

High School Diploma -

Indiana Digital Learning School
Indianapolis, IN
05.2023

Skills

  • Heavy lifting
  • Communication skills
  • Problem solving
  • Adaptability
  • Professionalism
  • Teamwork
  • Willingness to learn
  • Attention to Detail
  • Cash Register Transactions
  • Stocking & Merchandising
  • Store Opening & Closing Procedures

Timeline

Team Member

Whole Food Market
11.2024 - Current

Sales Associate

Gordon Food Service
11.2023 - 11.2024

Customer Service Associate

Walgreens
06.2022 - 10.2022

Textile Sales Associate

Goodwill Industries
10.2021 - 01.2022

High School Diploma -

Indiana Digital Learning School

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