Amayah Campbell
Philadelphia,MS
Summary
Dynamic retail professional with experience at Walmart and Driveline, excelling in customer focus and quality assurance. Proven ability to enhance product placement and optimize inventory management, resulting in increased customer satisfaction. Skilled in efficient communication and maintaining workplace cleanliness, ensuring compliance with safety standards and promoting a positive shopping environment.
Overview
4
4
years of professional experience
Work History
Retail Merchandiser
Driveline
02.2025 - 08.2025
- Executed planograms to optimize product placement and enhance visual merchandising
- Collaborated with store management to ensure compliance with brand standards and promotional displays
- Conducted inventory audits to maintain accurate stock levels and minimize discrepancies
- Trained new team members on merchandising techniques and company policies
- Organized and maintained displays to achieve clean and appealing product layouts.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Production Worker
Peco Foods
06.2024 - 01.2025
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Online Personal Shopper
Walmart
10.2021 - 05.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
- Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs.
- Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
- Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
- Implemented efficient inventory management strategies, minimizing discrepancies in item availability or selection errors.
- Increased sales by promoting exclusive offers, discounts, and loyalty programs to new and existing customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Participated in team meetings and staff training sessions.
- Preserved patient safety by following safety protocols.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Developed and implemented activities to improve clients' quality of life.
Education
High School Diploma -
05.2017
Skills
- Workplace cleanliness
- Product packing
- Product packaging
- Heavy lifting
- Product assembly
- Product inspection
- Materials handling
- Quality assurance
- Complex Problem-solving
- Quality inspections
- Assembly procedures
- Lockout and tagout procedures
- Efficient communication
- Shipment preparation
- Quality assurance standards
- Hazardous material handling
- OSHA compliance
- Production scheduling
- Customer focus
- Label application
- Cross-training
Timeline
Retail Merchandiser - Driveline
02.2025 - 08.2025
Production Worker - Peco Foods
06.2024 - 01.2025
Online Personal Shopper - Walmart
10.2021 - 05.2023
Neshoba Central High School - High School Diploma,