Amayah Hooks
Edmond,OK
Summary
Dedicated and customer-focused professional with hands-on experience in the retail, food service, and healthcare industries. Known for excellent customer service, strong organizational skills, and the ability to manage multiple tasks efficiently. Experienced in food preparation, dietary assistance, cash handling, and providing support to seniors and children. Adept at working under pressure while maintaining a positive, friendly attitude and high standards of service. Ability to adapt quickly to new environments and processes. Strong focus on providing high-quality customer service, maintaining clean work environments, and meeting customer needs effectively.
Overview
5
5
years of professional experience
Work History
Sales Associate
UPS
05.2024 - Current
- Provide exceptional customer service, assisting with Amazon returns, shipping services, and general inquiries.
- Operate the cash register, process transactions accurately, and help customers check out.
- Ship packages in a timely manner while maintaining organizational standards.
- Take inventory and ensure the front of the store remains clean and organized.
- Deliver excellent service to customers while ensuring the store runs efficiently and smoothly.
Dietary Aide
South Pointe Rehabilitation and Care Center
04.2021 - 05.2021
- Prepared and delivered meals, adhering to prescribed dietary requirements and health regulations.
- Assisted with meal preparation and ensured that food was served according to the needs of residents, including special diets for allergies and health conditions.
- Maintained cleanliness of kitchen and dining areas, ensuring safe and sanitary food handling.
- Provided support to senior residents, creating a warm and positive atmosphere for dining.
- Worked collaboratively with kitchen staff and healthcare professionals to meet residents' nutritional needs.
Cashier
Wingstop
01.2020 - 07.2020
- Greeted customers and assisted them with orders in a fast-paced environment.
- Handled cash transactions and operated the register accurately.
- Maintained the cleanliness and organization of the front end, ensuring a welcoming environment.
- Responsible for counting and reconciling the safe and cash register at the end of each shift.
Education
Some College - Health Sciences
Wichita State University
Wichita, KS05.2025
Skills
- Food Industry Experience
- Cashiering & Cash Register Operations
- Food Preparation & Meal Service
- Cash Handling & Financial Accuracy
- Organizational Skills
- Senior Care & Support
- Experience with Children
- Dietary Aide & Nutrition Assistance
- Time Management & Task Prioritization
- Sales & Upselling
Customer service Excellence
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Sales Associate
UPS
05.2024 - Current
Dietary Aide
South Pointe Rehabilitation and Care Center
04.2021 - 05.2021
Cashier
Wingstop
01.2020 - 07.2020
Some College - Health Sciences
Wichita State University