With 10 years of restaurant industry experience, I gained a comprehensive understanding of customer experience. As my role as a server, I learned to efficiently manage multiple tasks during a busy shift, while ensuring memorable customer service. While my experience as a hostess helped me learn how to communicate wait times with guests while also managing communication within my coworkers. I am also skilled in server training, where I was responsible for onboarding new employees and ensured they understood the restaurant's standards.
-Developed an understanding of guest experience.
-Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions
-Assisted in training new hires, providing guidance on restaurant standards and best practices.
-Communicate with guest and coworkers to ensure a smooth shift.
-Understanding the menu, and able to upsell effectively.
- Strong work ethic
-Efficient task prioritization
-Problem solving and adaptability
-Professionalism