Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amayia Boyd

Rockville,MD

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Teaching Assistant

Mind In Motion
05.2022 - 04.2024
  • Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
  • Maintained safety and security by overseeing students in recess environments.
  • Supported classroom activities, tutoring, and reviewing work.

Call Center Representative

Family Health Care
02.2021 - 03.2022
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.


Patient Care Coordinator

Potomac Physicians Associates
09.2020 - 06.2021
  • Verified patient insurance eligibility and entered patient information into system.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.

Recreation Leader

Department Of Recreation
06.2015 - 08.2020
  • Developed positive and productive relationships with kids, parents and staff.
  • Facilitated team-building exercises among participants to promote cooperation, communication skills development.
  • Cultivated positive relationships with participants, parents, and colleagues to foster a supportive recreational environment.


Education

High School Diploma -

Seneca Valley High School
Germantown, MD
06.2019

Skills

  • Critical Thinking Skills
  • Organizational Skills
  • Schedule Management
  • Friendly, Positive Attitude
  • Team Leadership
  • Customer service skills
  • HIPAA Compliance

Timeline

Teaching Assistant

Mind In Motion
05.2022 - 04.2024

Call Center Representative

Family Health Care
02.2021 - 03.2022

Patient Care Coordinator

Potomac Physicians Associates
09.2020 - 06.2021

Recreation Leader

Department Of Recreation
06.2015 - 08.2020

High School Diploma -

Seneca Valley High School

Similar Profiles

CREATE PROFILE
Amayia Boyd