Amayrani Hughes
Clarksville,TN
Summary
A dedicated employee with a proven track record of providing excellent bilingual customer service, managing multiple tasks with ease, and excelling in leadership roles. Possesses outstanding interpersonal skills, a strong work ethic, and the ability to adapt quickly to dynamic environments. Thrives in a fast-paced environment and can quickly master new skills to ensure peak performance at all times.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Manager / Boba Barista
Tita Boba
11.2023 - 12.2024
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Maintained a clean, safe, and organized store environment to enhance customer experience.
- Mentored and developed staff, fostering a positive work environment.
- Introduced ideas to improve customer retention and store success.
- Inventory management
- Collaborated with management to set sales targets and strategies, achieving consistent sales growth.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Restaurant Manager
Naru 2 Korean BBQ and Cuisine
03.2023 - 09.2023
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Responsible for recruiting, hiring, training, scheduling, and evaluation of employees.
- Resolved customer complaints related to service and food quality to retain customers and make improvements.
- Provided exceptional customer service by anticipating guest needs.
- Completed thorough opening, closing, and shift change functions to maintain daily operational standards.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Updated POS manually with new pricing and daily food specials.
- Distributed food to servers for prompt delivery to customers.
Assistant Manager
Naru Korean BBQ
11.2022 - 03.2023
- Identified customers' needs promptly and efficiently.
- Demonstrated strong telephone etiquette and effectively managed challenging calls.
- Assisted in recruiting, training, and scheduling staff members.
- Communicated with kitchen staff to stay updated on item availability.
- Counseled and disciplined restaurant staff to maintain compliance standards and performance expectations.
- Collaborated with team members and managers to ensure customers received high-quality service.
Girl Scout Volunteer
Girl Scouts of Middle Tennessee
01.2021 - 02.2023
- Facilitated team-building exercises during meetings and activities.
- Enforced safety regulations at all times while participating in activities or outings with troop members.
- Encouraged troop members to take ownership and set personal goals.
- Assisted in establishing safe spaces where troop members could feel comfortable expressing feelings.
- Provided parental support when needed through one-on-one conversations or group workshops.
- Supervised and aided in cookie booth sales.
- Provided guidance to help girls develop leadership skills, organizational abilities, problem-solving capabilities, and self-confidence.
Waitress
Naru Korean BBQ
03.2022 - 11.2022
- Assisted in seating guests at tables or booths.
- Processed food and drink orders for customers.
- Checked back with customers throughout meal service to ensure satisfaction.
- Assisted with inquiries about menu items, ingredients, and pricing.
- Served alcoholic beverages responsibly by state laws.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other waitresses in times of heavy customer traffic.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or parties.
Household Manager
Hughes Household
12.2013 - 02.2022
- Prevented certain food consumption due to one child having life-threatening allergies.
- Administered medication and minor first aid.
- Assigned age-appropriate chores to encourage self-confidence and responsibility.
- Coordinated family activities such as vacations, visits to relatives, and special events.
- Maintained detailed records of household bills and payments for accounting purposes.
- Created systems of organization for filing important documents related to household matters.
- Managed scheduling for all appointments, including medical and dental visits.
- Negotiated contracts with new service providers when needed for various household needs.
Sales Associate
Cricket Wireless
01.2013 - 11.2013
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Maintained adequate inventory levels by regularly restocking shelves
- Performed cashier duties such as accepting payments, issuing receipts, and handling petty cash.
- Ensured floors, windows, and displays were clean and presentable.
- Assisted customers in locating particular products, responded to inquiries, and provided product recommendations.
- Answered incoming telephone calls to provide store, product, and service information.
- Placed special orders or called other stores to find desired items.
Education
High School Diploma -
Life Skills Center Of Arizona
Phoenix, AZ06.2011
Skills
- Adaptability
- Bilingual
- Customer service
- Multi-Tasking
- Problem-solving & Critical Thinking
- Time Management
- Constructive Communication
- Supervision & Leadership
- Money handling
Certification
- ABC License - 2022 (EXP. 2027)
Languages
English
Spanish
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
4-day work weekPaid sick leaveCareer advancementWork-life balanceTeam Building / Company Retreats401k matchPaid time offCompany CultureTimeline
Assistant Manager / Boba Barista
Tita Boba
11.2023 - 12.2024
Restaurant Manager
Naru 2 Korean BBQ and Cuisine
03.2023 - 09.2023
Assistant Manager
Naru Korean BBQ
11.2022 - 03.2023
Waitress
Naru Korean BBQ
03.2022 - 11.2022
Girl Scout Volunteer
Girl Scouts of Middle Tennessee
01.2021 - 02.2023
Household Manager
Hughes Household
12.2013 - 02.2022
Sales Associate
Cricket Wireless
01.2013 - 11.2013
- ABC License - 2022 (EXP. 2027)
High School Diploma -
Life Skills Center Of Arizona
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