AMAYRANI VILLALOBOS
Somerville,AL
Summary
Driven Medical Assistant with proven expertise in patient care and office management, honed at MEDICAL EAST OF DECATUR. Excelled in HIPAA compliance and customer service, enhancing patient satisfaction and streamlining operations. Skilled in medical terminology in Spanish, ensuring effective communication. Demonstrated ability to improve efficiency by managing medical records and supporting physicians with medical procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
MA/Medical Assistant
MEDICAL EAST OF DECATUR
10.2019 - Current
- Translate for Spanish speaking patients
- Handle medical records, x-rays, phone calls
- Performed medical records management, including filing, organizing and scanning documents.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Call patients with lab results
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Taught patients about medications, procedures, and care plan instructions.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
Receptionist
Health Source Chiropractic & Progressive Rehab
07.2019 - 10.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma -
Hueytown High School
Hueytown, AL05.2016
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- Procedure Assistance
- Electronic Medical Records
- Immunization Administration
- Medical Procedures
- Medical terminology in Spanish
- Appointment Setting
- Document Scanning
- X-rays
Languages
Spanish
Professional Working
English
Professional Working
Timeline
MA/Medical Assistant
MEDICAL EAST OF DECATUR
10.2019 - Current
Receptionist
Health Source Chiropractic & Progressive Rehab
07.2019 - 10.2019
High School Diploma -
Hueytown High School
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