Expert retail sales professional offering 15+ years experience in retail customer service and retail management. Focused on exceeding sales goals. Motivated Store Manager/ Buyer focused on increasing efficiency while reducing costs. Resourceful and forward-thinking with hard-working and dedicated mindset. Desire leadership position with growing company. Accomplished Manager with 10-year track record of success encompassing problem resolution, business development and customer relations. Thrive in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls.
Seasoned Buyer bringing in-depth retail and professional experience in diverse environments. First-rate planner, manager and communicator highly trained in purchasing and supply chain management. Proficient in managing purchasing needs in high-volume retail operations. Skilled research and forecasting abilities with strengths in communication and key relationship management.
Overview
14
14
years of professional experience
Work History
STORE MANAGER/BUYER
NASA Headquarters Exchange Store
03.2011 - Current
Plan, direct, or coordinate the operations of public or private sector organizations
Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services
Increased sales volume by 50% in less than 1 years
Managed vendor selection and relations to guarantee best-pricing and on-time deliveries
Oversaw employee scheduling and payroll processing to guide operations
Reviewed and monitored scheduling, purchases and other expenses to maintain budget
Planned budgets and authorized payments and merchandise returns
Maintained proper product level and inventory control of all merchandise
Counted cash drawers and made bank deposits
Served as primary display builder when executing merchandising in the store each week
Instructed staff on appropriately handling difficult and complicated sales
Generated repeat business through exceptional customer service
Trained and developed new associates on POS system and key sales tactics
Rotated stock to ensure optimum appeal and minimize shrinkage
Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
Maintained complete documentation and records of all purchasing activities.
Maintained a comprehensive database of supplier information, including contact details, capabilities, pricing structures, and lead times.
Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures.
Continuously monitored industry trends to identify new supply sources that could potentially improve overall procurement efficiency.
Led transition to new procurement software, streamlining purchase order process.