Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ambar Baez

Homestead,FL

Summary

Skilled in multitasking and organization, adept at maintaining high safety standards and improving operational efficiencies. Demonstrates strong attention to detail and customer service, driving significant business growth. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.

Overview

12
12
years of professional experience

Work History

Technician

Ice City AC
09.2023 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.

Entrepreneur

Herbalife
06.2012 - Current
  • Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
  • Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
  • Launched new product lines successfully through comprehensive planning, strategy and research.
  • Determined business plan, mission statement, and vision.

Assistant Manager

GMG Premier Contracting LLC
12.2017 - 02.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Sales Associate

Forever 21
10.2013 - 08.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.

Restaurant Hostess

Las Costas Nayaritas
09.2013 - 11.2016
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Education

High School Diploma -

High School For Law & Public Service
New York, NY
06.2012

Skills

  • Attention to Detail
  • Customer Service
  • Works Well Under Pressure
  • Multitasking and Organization
  • Documentation And Reporting
  • Work Planning and Prioritization

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Technician

Ice City AC
09.2023 - Current

Assistant Manager

GMG Premier Contracting LLC
12.2017 - 02.2022

Sales Associate

Forever 21
10.2013 - 08.2017

Restaurant Hostess

Las Costas Nayaritas
09.2013 - 11.2016

Entrepreneur

Herbalife
06.2012 - Current

High School Diploma -

High School For Law & Public Service

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Ambar Baez