Ambar Garcia
El Centro,CA
Summary
Organized Administrative Assistant with experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity.
Overview
5
5
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
JE EXPORTS
Calexico, CA
03.2023 - Current
- Oversaw operational effectiveness of two warehouses by providing crucial administrative support.
- Implemented secure formats restricting access exclusively to authorized personnel.
- Collected information, assessed charges, and issued bills for clients.
- Provided clarification on invoices and account statements.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Acquire the documents needed for setting up new accounts, and provide new customers with information regarding services and fees.
- Deposit checks and/or cash as needed for the payment of customer invoices.
- Schedule appointments with customers, the CEO, and the warehouse supervisor.
- Handle cash, and maintain a record of the quantity available for truck drivers assigned for freight services in the U.S.
- Handled confidential documents in an organized fashion according to established protocol.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Proofread content for typo-free emails and documentation.
- Organized files, developed spreadsheets, and scanned documents, maintaining the front desk and reception area in a neat and organized fashion.
- Directed customer inquiries to appropriate department personnel.
- Developed and maintained filing systems for confidential documents and records.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Sorted and distributed incoming letters and emails for office distribution.
- Processed invoices for payment using accounting software applications.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Drove customer feedback to deliver information to management for corrective action.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Maintained inventory of office supplies and placed orders when necessary.
- Responded to customer issues to provide immediate resolution and improve retention.
Inbond Operator/Import Clerk
JE Exports
Calexico, CA
01.2023 - 03.2023
- Assisted in creating warehouse orders essential for billing tasks.
- Handled systematic documentation of USDA inspections every day.
- Maintained precise records of incoming shipments in compliance with CBP requirements.
- Ensured operational efficiency by managing timely notifications of truck arrivals and departures.
- Developed record-keeping forms following USDA specifications.
- Enhanced shipment processes by overseeing Canadian-U.S. load documentation.
- Met or exceeded target for on-time customer shipments.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Coordinated with customs brokers to confirm freight had accurate duties applied and bills of lading were properly shipped.
- Complied with regulatory guidelines to maintain certifications.
- Monitored the status of shipments and kept customers informed about arrival times.
- Completed accurate US customs filings with secure communications.
- Ensured compliance with government regulations related to imports and exports activities.
- Identified potential issues that could delay or hinder importation or exportation processes.
- Coordinated with suppliers for timely delivery of imported goods.
- Recorded data for transmitting US and Canadian HTS numbers for products.
- Maintained records of all imported materials, including bills of lading, invoices, packing lists.
- Updated import, FTZ, and CTPAT manuals to comply with governmental regulations.
- Cleared goods through customs and verified delivery to client destinations.
- Prepared, checked, and filed documentation with department.
- Requested and compiled necessary customs invoices, certificates of origin, and cargo-control documents.
- Coordinated daily transfer shipments with proper documentation logs.
Office Clerk
JE Exports
Calexico, CA
07.2022 - 12.2022
- Managed scheduling and maintained records of USDA inspection appointments.
- Executed additional responsibilities delegated by the warehouse supervisor.
- Developed forms and maintained filing systems to store confidential client information securely.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Facilitated internal communication by distributing memos and announcements.
- Received payments from customers via cash or credit card transactions.
- Maintained confidentiality of sensitive information and documents.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Strictly adhered to confidentiality protocol regarding client information and documents.
- Inventoried and ordered materials, supplies and services.
- Created, updated and maintained detailed documents, charts, and spreadsheets to sort company information.
- Facilitated communication within the office and with external partners.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Greeted customers, answered inquiries, and directed them to the appropriate department.
- Supported office clerical functions using word processing and other software, email and office machines.
- Scanned documents into computer system for storage purposes.
Material Handler
Teleplan Service Logistics
Calexico, CA
08.2021 - 07.2022
- Performed effectively in both solo and team settings.
- Monitored outgoing shipment statuses closely.
- Organized products according to assigned sections.
- Facilitated merchandise transfer and relocation within warehouse.
- Updated system records with received stock information.
- Documented and communicated inventory discrepancies to supervisor.
- Executed prompt order fulfillment for customers.
- Affixed shipping labels to ensure proper delivery of scanned merchandise.
- Reported any malfunctions or damages of material handling equipment promptly.
- Worked with internal departments to locate missing packages and remedy incorrect deliveries.
- Supported other warehouse personnel in completing tasks efficiently.
- Investigated discrepancies between inventory records and actual stock on hand.
- Collaborated with team members to meet daily production goals.
- Used digital database to keep records of units and stock moved.
- Provided support in organizing special projects involving large quantities of merchandise.
Material Handler
Hunter Employment
Calexico, CA
04.2020 - 07.2021
- Same as above.
- Transitioned from contract employee through Hunter Employment to full-time hire by Teleplan Service Logistics.
Education
Associate of Science - Pharmacy Technician
Imperial Valley College
Imperial, CA06.2019
Associate of Science - Correctional Science
Imperial Valley College
Imperial, CA02.2018
Associate of Science - ADMINISTRATION OF JUSTICE
Imperial Valley College
Imperial, CA02.2018
High School Diploma -
Calexico High School
Calexico, CA06-2014
Skills
- Dependability
- Critical thinking
- Self-driven
- Problem solving
- Leadership
- Teamwork
- Assertiveness
- Intuition
- Verbal communication
- Scheduling
- Attendance record management
- Multi-line phone proficiency
- Data management
- Customer and client relations
- Filing and data archiving
- Information security
- Calendar management
- Data entry
- Task prioritization
- Bilingual fluency
References
1. Itzel Solorzano - Substitute teacher
Phone number: (686) 118 9138
2. Martha Perez - Office Clerk
Phone number: (760) 997 6640
3. Jorge Alcantar - Material Handler
Phone number: (760) 222 3418
4. Liliana Benitez - Housewife
Phone number: (442) 297 7510
Timeline
ADMINISTRATIVE ASSISTANT
JE EXPORTS
03.2023 - Current
Inbond Operator/Import Clerk
JE Exports
01.2023 - 03.2023
Office Clerk
JE Exports
07.2022 - 12.2022
Material Handler
Teleplan Service Logistics
08.2021 - 07.2022
Material Handler
Hunter Employment
04.2020 - 07.2021
Associate of Science - Pharmacy Technician
Imperial Valley College
Associate of Science - Correctional Science
Imperial Valley College
Associate of Science - ADMINISTRATION OF JUSTICE
Imperial Valley College
High School Diploma -
Calexico High School