Ambar Perez
New York,NY
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Experience stepping into roles and quickly making positive changes to drive company success.
Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Diligent professional with unsurpassed attention to detail and superior ethics. Focused on balancing customer needs with compliance requirements and sales targets. Knowledgeable about regulatory requirements and protection protocols.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Unicorn Moving
REMOTE, TX
01.2022 - Current
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Administrative Assistant
Meridian Technologies
03.2019 - 06.2024
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Responsible for meticulous data entry and managing databases with a high level of accuracy and confidentiality.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Developed project plans for various tasks assigned by upper management.
- I utilize advanced search techniques to gather and analyze data, contributing to strategic planning and decision-making processes
- Managed client portfolios, ensuring compliance with industry regulations and internal policies.
- Coordinated with other departments to ensure smooth flow of operations.
Assistant Manager - CPR Instructor
Elements Health Care Consultants
Dallas, TX
07.2022 - 03.2023
- Assistant Manager and CPR Instructor at Elements Health Care Consultants, I provided both administrative and technical assistance while also coordinating meetings and logistical arrangements.
- Monitored safety standards during class activities and field trips.
- Incorporated current trends in healthcare into lesson plans to keep classes up-to-date with industry standards.
- Instructed students in proper CPR techniques, including chest compressions and rescue breathing.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
Pharmacy Techinician
Pelham Pharmacy
12.2019 - 11.2021
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Managed filing of prescriptions, both electronically and manually.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Recruiter
The Intersect Group
01.2016 - 02.2019
- Provided guidance on career development opportunities within the organization.
- Participated in staff meetings and workshops designed to improve recruitment processes.
- Identified potential candidates through job postings, online databases, and referrals.
- Conducted initial phone screenings with prospective candidates.
- Scheduled in-person interviews for management review.
- Reviewed resumes and selected qualified applicants for further evaluation.
Sales Agent
Great Virtual Works
02.2016 - 06.2018
- Conducted market research to identify potential customers and their needs.
- Generated leads through cold calling, online searches, and referrals from existing clients.
- Followed up with prospects on a regular basis to ensure satisfaction with services provided.
- Negotiated contracts with customers to secure sales deals.
- Maintained accurate records of all sales activities in the company's CRM system.
- Performed daily analysis of sales figures to identify areas of improvement within the team's performance.
Bank Supervisor
Data-Vimenca
07.2012 - 05.2017
- Supervising daily operations of a bank branch, including customer service, cash handling, and account opening activities.
- Providing guidance to junior staff members in resolving customer queries.
- Developing strategies to improve operational efficiency and customer satisfaction.
- Analyzing financial data to ensure accuracy of records and transactions.
- Monitoring employee performance and providing feedback as needed.
- Recommending changes in procedures or policies to enhance operational effectiveness.
- Maintained a thorough knowledge of bank products, services, policies, procedures, regulations and compliance requirements.
- Conducted financial analysis on loan requests to determine the risk associated with each request.
- Analyzed customer data to identify potential cross-selling opportunities for additional bank products and services.
- Monitored customer accounts for suspicious activity or unauthorized transactions.
Education
International Business
Boston University
Boston, MA04-2012
Some College (No Degree) - Business Administration
University of Rochester
Rochester, NYUASD (Universidad Autonoma de Santo Domingo)
Skills
- Efficient
- Organized
- Administrative Assistant
- Portfolio Management
- Operations Management
- Coordinating office operations
- Scheduling
- Administrative support
- Productivity
- Handling sensitive information
- Communicating effectively
- CRM Systems
- Employee Training Assistance
- Workforce Planning
- Attention to detail
- Multitask
- Cash Handling
Certification
- ClickUp Essential Training, LinkedIn
- QuickBooks Payroll Essential.
- Basic Life Support Certification, AHA
- SalesForce Essential
Languages
Spanish
Native/ Bilingual
Portuguese
Professional
English
Full Professional
Timeline
Assistant Manager - CPR Instructor
Elements Health Care Consultants
07.2022 - 03.2023
Administrative Assistant
Unicorn Moving
01.2022 - Current
Pharmacy Techinician
Pelham Pharmacy
12.2019 - 11.2021
Administrative Assistant
Meridian Technologies
03.2019 - 06.2024
Sales Agent
Great Virtual Works
02.2016 - 06.2018
Recruiter
The Intersect Group
01.2016 - 02.2019
Bank Supervisor
Data-Vimenca
07.2012 - 05.2017
International Business
Boston University
Some College (No Degree) - Business Administration
University of Rochester
UASD (Universidad Autonoma de Santo Domingo)