Ambar Perez
New York,NY
Summary
Highly skilled Administrative and Executive Assistant with a proven ability to optimize operations and drive growth. Bringing a wealth of experience in call centers, lead generation, B2B, design, marketing, and recruiting. Confident in my ability to deliver exceptional support and exceed expectations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Unicorn Moving and Storage
Remote, TX
09.2022 - Current
- Price Comparison and Vendor Coordination: Conducted calls to various moving companies to compare pricing and service offerings, ensuring competitive rates and value for clients.
- Managed customer reviews using Review Trigger, contributing to a 10% increase in service quality ratings.
- Accurately entered and maintained data in company systems, ensuring up-to-date and organized records.
Executive Assistant to CEO
Meridian Technologies
Remote, Charleston, NC
03.2019 - 06.2024
- Utilized advanced search techniques to collect and analyze data, providing valuable insights for decision-making.
- Conducted research on potential candidates via LinkedIn, organizing information in Excel for recruitment purposes.
- Project Planning: Developed and implemented project plans for tasks assigned by upper management, ensuring timely and efficient completion.
Executive Assistant / CPR Instructor
Elements Health Care Consultants
Remote, TX
07.2022 - 04.2023
- Managed calendars and meetings using Calendly, reducing scheduling conflicts by 30%.
- Instructed CPR techniques to 75+ students, achieving a 95% certification success rate.
- Implemented a system for tracking inventory and ordering supplies, improving operational efficiency.
- Managed website and social media presence, creating promotional materials using Canva.
Pharmacy Technician
Pelham Pharmacy
The Bronx, NY
11.2019 - 11.2022
- Maintained 99% inventory accuracy for 500+ pharmaceutical SKUs, ensuring proper storage conditions.
- Reduced data entry errors by 20%, improving overall efficiency in prescription processing.
- Collaborated with healthcare professionals regarding drug therapies, ensuring patient satisfaction.
- Submitted MTMs through the MTM website, improving patient compliance with medication regimens.
- Controlled Substances Management: Kept accurate records of controlled substances received and dispensed following DEA regulations.
Education
Some College (No Degree) - Business Administration And Management
University of Rochester
Rochester, NYSkills
- Customer Service Excellence
- CRM Systems: Salesforce, Bullhorn, HubSpot
- Microsoft Office Suite: Excel, Word, PowerPoint
- Project Management: ClickUp, Asana
- Data Entry and Database Management
- Time Management and Calendar Scheduling: Calendly, Google Calendar, Outlook
- Social Media Management: Canvas, Instagram, LinkedIn, Facebook
Certification
- Administrative Professional Foundations | LinkedIn Learning
- Salesforce Essential Training | LinkedIn Learning
- QuickBooks Payroll Essential Training | LinkedIn Learning
- QuickBooks Online Essential Training | LinkedIn Learning
- Editing and Proofreading Made Simple | LinkedIn Learning
- Learning HubSpot CRM | LinkedIn Learning
- Social Media Marketing: Social CRM | LinkedIn Learning
- ClickUp Essential Training | LinkedIn Learning
Timeline
Administrative Assistant
Unicorn Moving and Storage
09.2022 - Current
Executive Assistant / CPR Instructor
Elements Health Care Consultants
07.2022 - 04.2023
Pharmacy Technician
Pelham Pharmacy
11.2019 - 11.2022
Executive Assistant to CEO
Meridian Technologies
03.2019 - 06.2024
Some College (No Degree) - Business Administration And Management
University of Rochester