Ambar Simancas

• Managed driver routes to ensure timely and efficient deliveries.

• Automated load references in the computer system for drivers’ deliveries.

• Resolved issues related to delivery routes and logistics.

• Performed administrative tasks using the Blume system.

• Addressed customer inquiries, resolved complaints, and ensured a high level of customer satisfaction.

• Responded to and directed incoming calls and other communications.

• Scheduled meetings and managed the calendar.

• Managed incoming and outgoing communications, including drafting, reviewing, and distributing emails, while maintaining accurate records and ensuring timely delivery.

• Completed daily tasks accurately and on-time to support shop needs.
• Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
• Greeted customers entering store and offered assistance with requirements.
• Checked incoming orders and organized new stock.

• Provided exceptional customer service with professionalism and friendliness to drive sales and enhance customer satisfaction.
• Performed end-of-day cleaning duties, wiping down windows and counters and sweeping and mopping.