I am a proactive and enthusiastic individual, always ready to tackle new challenges with the aim of discovering and seizing opportunities for both personal growth and the advancement of the organization where I work. I am committed to achieving set goals and consistently strive to deliver outstanding results in every project I undertake.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Consultant
Hernandez Jewelry
Allentown, PA
03.2024 - Current
Developed and maintained relationships with clients to increase sales revenue.
Analyzed customer needs and preferences to recommend appropriate products.
Provided detailed product information to customers, including features, prices, and availability.
Ensured customer satisfaction by providing follow-up support after purchases.
Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
Executive Assistant
809 Car Dealership
Allentown, PA
05.2022 - 02.2024
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Developed strong relationships with customers by providing personalized assistance and support.
Manager
Family Restaurant
Allentown, PA
01.2020 - 03.2022
Developed and implemented strategies to increase customer satisfaction and loyalty.
Created monthly reports for senior management summarizing operational performance metrics.
Established processes to ensure efficient workflow throughout the organization.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Executive Assistant
Central Bank of Dominican Republic
Santo Domingo , Dominican Republic
06.2014 - 12.2019
Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
Set up meeting and event logistics for senior management and updated calendars.
Managed and tracked expenses to meet company budget requirements.
Conducted research and collected and analyzed data to prepare reports and documents.
Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.