Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ambarliz Rodriguez

Haverstraw,NY

Summary

Delivering exceptional care and respect to all patients. Detail-oriented employee providing assistance and support to physicians. Ready for new position with growing organization dedicated to quality patient service. Hardworking and passionate job seeker with strong organizational skills eager to gain medical knowledge. Ready to help team achieve company goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Assistant

Maximize Health
07.2024 - 11.2024
  • Ensured exam rooms and medical equipment were clean and sterile.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Streamlined patient check-in process, reducing administrative burden for medical staff.

Medical Receptionist

Montefiore Einstein Orthopedics
08.2023 - 05.2024
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Printed prescription requests and queries in compliance with practice protocol.
  • Performed various administrative tasks by filing, copying and faxing documents.

Ophthalmic Assistant

Dr.Lakhani
06.2023 - 08.2023
  • Improved patient satisfaction by providing thorough pre-examination assessments and assisting with diagnostic tests.
  • Enhanced clinic efficiency by maintaining clean and organized examination rooms, ensuring proper equipment functionality.
  • Ensured accurate patient records by diligently updating electronic health information systems with test results and medical histories.
  • Assisted in diagnosis of ocular conditions by performing various tests such as visual acuity measurements, tonometry readings, and optical coherence tomography scans.
  • Maintained compliance with HIPAA regulations regarding patient privacy while handling sensitive medical information daily.
  • Administered eye medications for dilation and treatment.
  • Operated and maintained ophthalmic equipment in alignment with safety procedures.
  • Administered ophthalmic drops and ointments, focusing on patient comfort.
  • Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
  • Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Cleaned or sterilized ophthalmic or surgical instruments.
  • Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.

Pharmacy Technician

Greenbaums Pharmacy
05.2023 - 07.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, processed prescription and prepared prescription labels with absolute accuracy.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Collected co-payments or full payments from customers.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Solved customer problems over telephone by providing assistance with placing orders, navigating systems.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

Sales Associate

Target
02.2021 - 11.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

LPN - Nursing

Eastwick College
Ramsey, NJ

GED -

Rockland County BOCES
West Nyack, NY
01.2022

High School Diploma -

North Rockland High School
Thiells, NY
06.2014

Skills

  • Prescriptions Management
  • Verifying Order
  • High-Volume Environments
  • Labeling Prescriptions
  • Data Gathering
  • Problem-Solving Skills
  • Medical Terminology
  • Referral Verification
  • HIPAA Compliance
  • Patient Scheduling
  • Proficient in Epic
  • MRI and EMG authorization
  • Telephone Etiquette
  • Organizational Skills
  • Effective Communication
  • Active Listening
  • Attention to Detail
  • Multitasking Abilities

Certification

  • First Aid/CPR Certified

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Medical Assistant

Maximize Health
07.2024 - 11.2024

Medical Receptionist

Montefiore Einstein Orthopedics
08.2023 - 05.2024

Ophthalmic Assistant

Dr.Lakhani
06.2023 - 08.2023

Pharmacy Technician

Greenbaums Pharmacy
05.2023 - 07.2023

Sales Associate

Target
02.2021 - 11.2022

GED -

Rockland County BOCES

High School Diploma -

North Rockland High School

LPN - Nursing

Eastwick College

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Ambarliz Rodriguez