Summary
Overview
Work History
Education
Skills
Timeline
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Ambeh Njogho

Bellevue,NE

Summary

Compassionate Direct Support Provider with extensive experience at Wholistics, skilled in developing individualized service plans and fostering community integration. Proven ability to enhance client independence through effective problem-solving and empathetic communication, ensuring optimal health outcomes and quality of life. Committed to maintaining safety and dignity while delivering exceptional care.

Overview

6
6
years of professional experience

Work History

Direct Support Provider

Wholistics
05.2022 - 01.2025
  • Delivered exceptional support during transitional periods such as moving into a new home or adjusting to changes in routine or environment.
  • Administered medications accurately according to prescribed schedules, helping clients maintain optimal health outcomes.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Assisted disabled clients to support independence and well-being.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Transported clients to medical and dental appointments to provide support.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Scheduled daily and weekly care hours for client caseload.
  • Maintained entire family's schedule and organized events.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Utilized creative problem-solving abilities to address client challenges and find workable solutions that aligned with their needs and preferences.
  • Promoted healthy lifestyles by assisting clients with exercise routines and monitoring their physical wellbeing.
  • Increased community integration by accompanying clients on outings and social events to promote socialization and engagement.
  • Acted as a liaison between clients and service providers, ensuring all necessary supports were in place to maximize the client''s quality of life.
  • Provided crisis intervention when necessary, utilizing de-escalation techniques to maintain a safe environment for all involved parties.
  • Improved overall quality of life for clients through assistance with daily living activities, such as dressing, grooming, and meal preparation.
  • Completed comprehensive training programs in behavior management strategies, allowing for successful implementation of positive reinforcement techniques within the home setting.
  • Strengthened relationships between clients and their families by facilitating open communication channels and offering guidance on supporting their loved one''s development.
  • Ensured client safety by conducting regular home assessments for potential hazards or areas requiring improvement.
  • Collaborated with interdisciplinary teams to develop individualized care plans that addressed each client''s unique needs and goals.
  • Communicated effectively with families, keeping them informed about their loved one''s progress and addressing any concerns or questions.
  • Maintained detailed documentation on client progress, enabling effective communication among team members and ensuring continuity of care.
  • Assisted in the coordination of medical appointments for clients, providing transportation when needed while also serving as an advocate during visits.
  • Enhanced client independence by providing personalized, compassionate support tailored to their needs and preferences.
  • Developed strong rapport with clients by demonstrating empathy, understanding, and active listening skills.
  • Supported client participation in recreational activities, fostering a sense of purpose and enjoyment.
  • Continuously sought out professional development opportunities to enhance knowledge and skillset, resulting in improved direct support services for clients consistently provided.
  • Safeguarded the dignity and privacy of clients by adhering to confidentiality protocols and treating them with respect at all times.

Direct Support Provider

Saint John’s
06.2019 - 03.2022
  • Safeguarded the dignity and privacy of clients by adhering to confidentiality protocols and treating them with respect at all times.
  • Continuously sought out professional development opportunities to enhance knowledge and skillset, resulting in improved direct support services for clients consistently provided.
  • Supported client participation in recreational activities, fostering a sense of purpose and enjoyment.
  • Developed strong rapport with clients by demonstrating empathy, understanding, and active listening skills.
  • Enhanced client independence by providing personalized, compassionate support tailored to their needs and preferences.
  • Assisted in the coordination of medical appointments for clients, providing transportation when needed while also serving as an advocate during visits.
  • Maintained detailed documentation on client progress, enabling effective communication among team members and ensuring continuity of care.
  • Communicated effectively with families, keeping them informed about their loved one''s progress and addressing any concerns or questions.
  • Collaborated with interdisciplinary teams to develop individualized care plans that addressed each client''s unique needs and goals.
  • Ensured client safety by conducting regular home assessments for potential hazards or areas requiring improvement.
  • Strengthened relationships between clients and their families by facilitating open communication channels and offering guidance on supporting their loved one''s development.
  • Completed comprehensive training programs in behavior management strategies, allowing for successful implementation of positive reinforcement techniques within the home setting.
  • Improved overall quality of life for clients through assistance with daily living activities, such as dressing, grooming, and meal preparation.
  • Provided crisis intervention when necessary, utilizing de-escalation techniques to maintain a safe environment for all involved parties.
  • Acted as a liaison between clients and service providers, ensuring all necessary supports were in place to maximize the client''s quality of life.
  • Increased community integration by accompanying clients on outings and social events to promote socialization and engagement.
  • Promoted healthy lifestyles by assisting clients with exercise routines and monitoring their physical wellbeing.
  • Utilized creative problem-solving abilities to address client challenges and find workable solutions that aligned with their needs and preferences.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Maintained entire family's schedule and organized events.
  • Scheduled daily and weekly care hours for client caseload.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed regular check-ins and progress report for each client.
  • Recorded status and duties completed in logbooks for management.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Assisted with daily living activities, running errands, and household chores.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported clients to medical and dental appointments to provide support.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Assisted disabled clients to support independence and well-being.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Maintained clean, safe, and well-organized patient environment.
  • Administered medications accurately according to prescribed schedules, helping clients maintain optimal health outcomes.
  • Delivered exceptional support during transitional periods such as moving into a new home or adjusting to changes in routine or environment.

Education

Bachelors Of Science - Criminal Justice

University of Maryland Eastern Shore
Princess Anne, MD
12.2017

Skills

  • Safety awareness
  • Individualized service plans
  • Housekeeping
  • Positive reinforcement
  • Social skills development
  • Transportation assistance
  • Goal setting and tracking
  • Meal preparation
  • Mobility support
  • Stress tolerance
  • Activity planning
  • Community integration
  • Nutrition
  • Assistive technology
  • First aid and CPR
  • Personal care assistance
  • Adaptive equipment use
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Daily living support
  • Compassionate caregiving
  • Patient care
  • First aid and safety
  • Direct patient care
  • Team collaboration
  • HIPAA compliance
  • Health and safety requirements
  • Active listening
  • Adaptability and flexibility
  • Verbal and written communication
  • Case documentation
  • Behavioral support
  • Transportation
  • Relationship building
  • Client documentation
  • Medication administration
  • Behavioral management
  • Conflict resolution
  • Appointment scheduling
  • Patient management
  • Behavior redirection
  • Client support
  • Client transportation
  • ADL support
  • Mobility assistance
  • Report writing
  • Care plan assessment
  • Emotional intelligence
  • Recreational activities
  • Progress documentation
  • Disability awareness
  • Community integration support
  • Charting and documentation
  • Community activities
  • Teamwork
  • Teamwork and collaboration
  • Fast learner
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Critical thinking

Timeline

Direct Support Provider

Wholistics
05.2022 - 01.2025

Direct Support Provider

Saint John’s
06.2019 - 03.2022

Bachelors Of Science - Criminal Justice

University of Maryland Eastern Shore

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Ambeh Njogho