Amber Abell
Naples,FL
Summary
Motivated, service-oriented Bartender with over 10 years high-volume restaurant experience. Extensive wine, beer, and cocktail knowledge. Creative with developing new mixology recipes.
Responsible bartender skilled at making custom drinks and maximizing business revenues with top-notch service. Works well with team members to meet all customer needs in a fast-paced environment. Good money handling, problem-solving and time management abilities. Always ready to help others and is reliable in keeping bar organized, stocked and ready for customers.
Overview
12
12
years of professional experience
Work History
Bartender
The Oyster Society
05.2023 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Crafted special drink and cocktail menu items for seasonal offerings.
Bartender
Gateway Spirits
01.2022 - 05.2023
- Balanced daily registers and generated sales reports f
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Operated cash register and Point Of Sale (POS) system for transactions and made proper change for cash transactions.
- Upsold customers from shelf to premium brands to help boost sales
- Planned and coordinated special events to boost customer numbers and profits.
- Mixed unique and interesting cocktails for customers, including bar specials
- Mixed and served both alcoholic and non-alcoholic drinks for patron by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
Bartender Shift Manager
Sam's Hideaway
10.2011 - 02.2022
- Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
- Managed bar area, cocktail design, menu, and handled inventory, regulation compliance and customer relationships.
- Trained new bartenders on drink preparation and upselling techniques
- Completed regular bar inventory and daily requisition sheets
- Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
- followed alcohol awareness. procedures for preventing intoxication and handling intoxicated guest.
Skills
- New Hire Training
- Outstanding Customer Service
- Extensive Spirit Knowledge
- Anticipating Guest Needs
- Outgoing Personality
- TIPS Certified
- Servsafe Certified
- Bar Operations and Logistics
- Multitasking and Prioritization
- Teamwork and Professionalism
- Problem Solving
- Hospitality Service Expertise
Timeline
Bartender
The Oyster Society
05.2023 - Current
Bartender
Gateway Spirits
01.2022 - 05.2023
Bartender Shift Manager
Sam's Hideaway
10.2011 - 02.2022
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