Amber Ables
Johnny Pomodoro's Fresh Market
Redford,Michigan
21
years of professional experience
Dynamic professional with extensive experience in office management and customer service at Johnny Pomodoro's Fresh Market. Proven record in enhancing operational efficiency and resolving conflicts. Skilled in document management and communication, ensuring seamless workflow and superior client relations. Committed to maintaining high standards and achieving results in fast-paced environments.
Work History
Notary Public
8 Months- Verified signer identity and witnessed document execution for notarizations, acknowledgments, and sworn statements.
- Prepared, reviewed, and notarized affidavits, jurats, and powers of attorney with precise legal compliance.
- Maintained detailed notarial records, journal entries, and certificate logs for audit readiness.
- Guided clients through signing requirements, identification standards, and proper notarization procedures.
- Coordinated mobile appointments and managed document flow to support timely service delivery.
- Interpreted state notary regulations to ensure accurate execution of complex legal documents.
- Advised clients on document completeness and notarial requirements to reduce processing delays.
- Checked documents for accuracy and correct signing before notarizing.
- Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Checked documents and identifying credentials for all parties.
- Checked client identification to maintain compliance with state legal requirements.
- Maintained up-to-date knowledge of state laws and regulations, ensuring full compliance during every transaction.
- Administered oath to document signers to obtain affirmation of truth.
- Examined documents for accuracy, completion and compliance before notarizing.
Office Manager
15 Years 6 Months- Coordinated daily office operations, maintaining organized records and smooth workflow across departments.
- Training and on boarding of new employees
- Communications through phone, email, text with vendors, suppliers and customers.
- Filing recordkeeping document management
- Invoicing
- Signed coordinator -make all the signs and pricing for the store)
- Floral department -I maintain and order all the floral
- Resolved customer and employee concerns promptly, preserving professional service standards.
- Prepared reports, filing systems, and office documentation to improve administrative efficiency.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process,
- conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Departments- I have experience in the deli, meat, catering, produce and bakery departments.
- Writing and receiving stock orders
Head Cashier
2 Years 10 Months- Over saw cash drawer accuracy and resolved register discrepancies promptly
- Trained cashiers on checkout procedures, payment handling, and customer service standards
- Monitored front-end workflow to reduce wait times and maintain smooth store operations
- Processed returns, exchanges, and refunds while following store policies and payment protocols
Certified Medical Assistant
1 Year- Managed patient intake, vital signs, and chart updates for accurate clinical documentation.
- Coordinated exam room preparation and maintained strict infection control standards.
- Administered injections, specimen collection, and basic lab procedures under provider direction.
- Scheduled appointments, confirmed referrals, and supported smooth daily patient flow.
- Reinforced treatment instructions and answered patient questions with clear, professional communication.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
Education
Associate of Science - Elementary Education
Skills
Recordkeeping skills
customer service
Problem solving
Communication skills
Organizational skills
Office administration
Office management
Customer service
Document management
Clerical support
Credit and collections
Relationship building
Mail handling
Clear oral/written communication
Customer relations
Timeline
Notary Public
Atomic Deal Notary
02.2026 - CurrentRead More
Office Manager
Johnny Pomodoro's Fresh Market
04.2011 - CurrentRead More
Head Cashier
Dollar General
04.2008 - 02.2011Read More
Certified Medical Assistant
Ryan Medical Associate
08.2005 - 08.2006Read More
University of Phoenix
Associate of Science from Elementary Education
Read More