Amber Adams
Beaumont,CA
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
5
5
years of professional experience
Work History
Sales Supervisor
Steve Madden
02.2021 - Current
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively coached team members to reach weekly and monthly sales goals.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Promoted exceptional customer service by engaging clients on sales floor.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Mentored team members to enhance professional development and accountability in workplace.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Checked store merchandise regularly for proper display and replenishment.
- Constructed displays and signs to promote specified products and sales promotions.
- Created employee schedules to align coverage with forecasted demands.
- Capitalized on sales development and performance optimization opportunities while controlling expenses and maintaining diverse customer base.
Link Crew Leader
Beaumont High School
08.2020 - 06.2021
- Participated in Orientation Day to answer questions and help students become familiar with high school layout.
- Offered guidance and encouragement to students struggling with transition from middle school to high school.
- Coordinated anti-bullying programs to increase awareness and improve school safety.
- Met regularly with assigned freshman group to monitor progress, identify challenges and address adjustment issues.
- Cultivated supportive relationships with incoming freshmen through social interaction and ongoing communication.
- Mentored and advised group of up to 12 freshmen.
- Organized school-sponsored social events to promote bonding with other freshmen and upper-classmen.
- Communicated with teachers and advisors when troubled freshmen required one-on-one attention.
- Trained sophomore, junior and senior students to become Link Crew Leaders.
- Developed effective improvement plans in alignment with goals and specifications.
Babysitter
Shelley Dungo
01.2019 - 10.2020
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Communicated with parents regarding children's progress and development, raising any issues.
- Assisted children with homework assignments and special projects across different subjects.
- Planned fun outings and educational activities to keep children entertained.
- Guided school homework and read bedtime stories to support development.
- Monitored children's play activities to verify safety.
- Provided safe transportation to and from school and extracurricular activities.
- Established and maintained safe play environment for children.
- Engaged with children on individual basis to build positive relationships.
Education
High School Diploma -
Beaumont High School
Beaumont, CA06.2021
Skills
- Sales Team Oversight
- Goals and Performance
- Sales Coaching
- Channel Management
- Order Management
- Workflow Management
- Sales Team Assistance
- Sales Expertise
- Inventory Control
- Display Maintenance
- Reporting Data
- Systems and Software Expertise
- Analyzing Data
- Staff Management
- Management Support
- Meeting Quotas
- Effective Selling Techniques
- Store Appearance and Merchandising
- Staff Training
- Performance Evaluation
- Sales Strategies
- Scheduling
- Training Staff
Accomplishments
- Supervised team of 5 staff members.
- Resolved product issue through consumer testing.
- Received Employee of the month
- Promoted within a year of being hired
- Reached my sale goals every month
Employee of The Month- Steve Madden (2023)
After continuously reaching my sales goals, constantly receiving positive feedback from customers, along with being consistent with showing up on time and keeping the store organized and up to date I received employee of the month. Along with that I would always come into work with a positive, motivational attitude which often allowed me to motivate my team and help me perform to full potential when it came to selling and servicing customers.
Timeline
Sales Supervisor
Steve Madden
02.2021 - Current
Link Crew Leader
Beaumont High School
08.2020 - 06.2021
Babysitter
Shelley Dungo
01.2019 - 10.2020
High School Diploma -
Beaumont High School