Amber Adams
Pendleton,SC
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Wendy's
Anderson, SC
03.2017 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- Carefully interviewed, selected, trained, and supervised staff
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant
- Led and directed team members on effective methods, operations, and procedures
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime
- Motivated staff to perform at peak efficiency and quality
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty
- Oversaw food preparation and monitored safety protocols
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions
- Verified prepared food met standards for quality and quantity before serving to customers
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Operator
Anderson Industries
Anderson, SC
12.2013 - 03.2017
- Removed waste, damaged tubes and imperfect yarn from floor to keep focus on functional products
- Tidied work area to create and maintain safe working environment on floor
- Made minor repairs to machines when possible and reported large problems for immediate remediation
- Notified supervisor of observations regarding working conditions and machine functionality
- Provided on-the-job training to newly hired workers and team members
- Performed quality assurance tasks to promote accuracy and minimize mistakes
- Conducted inspection of in-process or finished product
- Kept accurate records of defective units or products.
Education
No Degree - Criminal Justice
Tri County Technical College
05.2025
GED -
Adult Education
03.2012
Skills
- Employee Performance Reviews
- Food and Beverage Management
- Clearing Tables
- Team Direction
- Guest Experience Management
- Hospitality Management
- Reconciling Cash Drawers
- Collaborating with Team Members
- Food Preparation and Safety
- Staff Management
- Food Production Management
- Maintaining Clean Work Areas
Certification
Serve Safe Certification
References
References available upon request.
Timeline
Restaurant Manager
Wendy's
03.2017 - Current
Operator
Anderson Industries
12.2013 - 03.2017
No Degree - Criminal Justice
Tri County Technical College
GED -
Adult Education