Amber Adkins
King George,VA
Summary
Professional retail worker with strong focus on team collaboration and achieving results. Proven experience in customer service, inventory management, and sales. Reliable, adaptable, and skilled in handling fast-paced environments while maintaining high standards. Strong communication and problem-solving abilities ensure effective support to both customers and team members.
Overview
18
18
years of professional experience
Work History
Special Education Paraprofessional
King George Elementary School
09.2020 - Current
- Supported individualized education plans by implementing tailored instructional strategies for diverse learners.
- Collaborated with teachers to modify lesson plans, enhancing accessibility for students with special needs.
- Monitored student progress, providing feedback and recommendations to improve educational outcomes effectively.
- Assisted in behavioral management techniques, fostering a positive classroom environment conducive to learning.
- Led small group sessions, reinforcing skills in literacy and numeracy through interactive activities and games.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Monitored student classroom and outdoors activities to promote student safety.
- Maintained positive attitude and affirmatively communicated with each student.
- Offered student support through special accommodations, extra assistance, and assessments.
Hair Salon Manager
Regis Hair Salon
01.2014 - 03.2020
- Oversaw daily salon operations, ensuring exceptional client experiences and service quality.
- Managed inventory levels, optimizing product availability and minimizing waste.
- Trained and mentored staff in customer service excellence.
- Conducted performance evaluations, providing constructive feedback to enhance team skills.
- Fostered a positive work environment, promoting teamwork and professional development among staff.
- Enhanced client satisfaction by providing exceptional customer service and addressing concerns promptly.
- Implemented safety protocols to maintain a clean and sanitary environment for clients and staff alike.
- Managed cash flow, business transactions, and banking processes.
- Maintained and set shift schedules.
Shift Lead
Miller Mart
01.2010 - 03.2013
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored new team members, fostering a collaborative work environment.
- Implemented inventory management practices, reducing waste and improving stock accuracy.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Enforced safety protocols, promoting a secure workplace for all employees.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Helped store management meet standards of service and quality in daily operations.
Hairstylist
Regis Hair Salon
07.2007 - 01.2012
- Delivered exceptional hairstyling services, enhancing client satisfaction and retention.
- Mentored junior stylists, fostering skill development and improving team performance.
- Implemented new cutting techniques, increasing service efficiency and client outcomes.
- Developed personalized hairstyles based on client preferences and trends, ensuring unique results.
- Conducted thorough consultations to assess client needs, providing tailored recommendations.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
Education
High School Diploma - Cosmetology
Spotsylvania High School
Spotsylvania, VA06-2007
Cosmetology License - Cosmetology
Spotsylvania Career And Technical Center
Spotsylvania, VA06-2007
Skills
- Customer service focus
- Workforce development
- Reliability and punctuality
- Precision in cash transactions
- Workplace safety
- Loss prevention
- Polished professional image
- Stock replenishment
- Effective time management
- Problem-solving
Languages
English
Native or Bilingual
Timeline
Special Education Paraprofessional
King George Elementary School
09.2020 - Current
Hair Salon Manager
Regis Hair Salon
01.2014 - 03.2020
Shift Lead
Miller Mart
01.2010 - 03.2013
Hairstylist
Regis Hair Salon
07.2007 - 01.2012
High School Diploma - Cosmetology
Spotsylvania High School
Cosmetology License - Cosmetology
Spotsylvania Career And Technical Center