Amber Ahrens
Summary
Dynamic Marketing Coordinator with a proven track record at Reynolds Marketing Solutions, enhancing brand visibility and driving sales growth through strategic digital marketing and effective customer relationship management. Skilled in Google Analytics and teamwork, I increased engagement by 30% through innovative social media campaigns and data-driven strategies. Passionate [Job Title] driven to create effective marketing strategies and maximize company sales. Consistently delivers timely and effective marketing programs to promote awareness of products and company mission. Strategic and innovative professional well-versed in media marketing and brand promotion.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Marketing Coordinator
Reynolds Marketing Solutions
07.2013 - Current
- Answered general marketing department inquiries by email, phone, and mail.
- Developed visually engaging marketing materials to support product launches and promotions.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Managed CRM database to maximize customer outreach efforts and strengthen client relationships.
- Conducted market research to identify industry trends and generate actionable insights for strategic planning purposes.
- Planned and executed internal and external marketing events.
- Enhanced brand visibility by developing and implementing targeted marketing campaigns.
- Tracked and reported on marketing campaign responses.
- Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
- Created engaging brochures and flyers to use for promotional materials and distribution.
- Organized logistics for marketing strategy meetings.
- Boosted sales by designing and executing creative email marketing campaigns.
- Boosted brand awareness with target customer demographics with social, print, and email campaigns.
- Used online and offline marketing to generate leads, increase visibility and drive sales growth.
- Supported sales team efforts by creating persuasive sales collateral that clearly communicated product benefits.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Increased customer engagement through the creation of compelling social media content and strategies.
- Analyzed campaign performance data to identify areas for improvement and optimize future efforts.
- Developed comprehensive market research reports to inform strategic planning, identifying new opportunities for growth.
- Facilitated cross-departmental collaborations to ensure cohesive brand messaging across all platforms.
- Crafted compelling content for newsletters, blogs, and social media, engaging audiences and building community.
- Improved customer satisfaction by promptly addressing inquiries and concerns via social media and email.
- Optimized budget allocations for marketing campaigns, maximizing return on investment.
- Analyzed campaign performance data to refine marketing strategies, leading to better targeting and engagement.
- Increased engagement with key demographics through tailored email marketing campaigns.
- Led team meetings to discuss progress, challenges, and brainstorm innovative marketing solutions.
- Coordinated with sales teams to align marketing strategies, leading to increased lead generation.
- Executed competitive analysis to benchmark against industry standards and identify areas for improvement.
- Updated and maintained marketing database, ensuring accuracy and compliance with data protection regulations.
- Created and managed social media campaigns to increase brand engagement.
- Streamlined event planning processes, ensuring successful product launches and promotional events.
- Optimized email campaigns to increase open and click-through rates.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Improved website visibility through development and implementation of SEO strategies.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Conducted market research to identify new opportunities and target markets.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Coordinated with design and media teams to develop high-quality creative assets.
Marketing Support Specialist
Reynolds Marketing Solutions
07.2013 - Current
Kennel Technician and Front Office Associate
Prestonwood Kennels LLC
08.2009 - 08.2013
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
- Kept animals clean and free of contaminants to promote optimal health.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
- Improved animal health by administering medications as directed.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
- Participated actively in emergency response situations involving injured or aggressive animals, ensuring the safety of both staff and animals involved.
- Contributed to a high standard of animal care by promptly addressing maintenance issues and reporting facility concerns to appropriate management personnel.
- Managed inventory of supplies and equipment, maintaining adequate stock levels to meet the needs of the kennel operation.
- Assisted in successful adoption processes by providing accurate information about each animal''s temperament and needs.
- Optimized space utilization within kennel, redesigning animal living areas to maximize comfort and mobility for larger breeds.
- Strengthened customer trust by delivering detailed updates on their pet's stay, including feeding, behavior, and health status.
- Supported seamless check-in and check-out process for pets, minimizing stress for animals and owners with efficient, caring service.
- Provided compassionate care for over 50 dogs and cats, ensuring their comfort and well-being during their stay.
- Enhanced team efficiency by organizing staff schedules and task assignments, ensuring optimal coverage and care standards.
- Educated visitors and staff on proper animal care and handling.
- Handled guest complaints professionally, resolving issues quickly to maintain positive relationships.
- Greeted guests warmly upon arrival and provided a seamless registration process, setting the tone for an enjoyable stay.
- Managed reservation system, accurately inputting bookings and managing cancellations or changes.
- Assisted guests with special requests, ensuring their needs were met and exceeding expectations.
- Developed strong relationships with returning guests through attentive service and genuine engagement during each visit.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered calls to take messages or redirect calls to appropriate colleagues.
- Enhanced guest satisfaction by providing exceptional front office service and promptly addressing inquiries.
- Reduced errors in reservation management by implementing thorough double-checking methods before confirming bookings.
- Maintained accurate financial records through diligent cash handling, daily reconciliations, and report generation.
- Ran errands for office staff.
Lifeguard
Southwest Pool Management
05.2006 - 09.2009
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Observed weather and water conditions and alerted visitors to potential dangers and storms.
- Performed routine equipment checks to ensure all lifesaving tools were in optimal condition.
Education
Bachelor of Science - Nutrition
University of Houston
Houston, TX05.2013
High School Diploma -
Cypress Creek High School
Houston, TX05.2009
Skills
- Customer Service
- Event Planning
- Teamwork and Collaboration
- Detail Oriented
- Scheduling
- Relationship Building
- Branding
- Digital Marketing
- Event Planning and Logistics
- Analytical Thinking
- Content Development
- Sales Support
- Planning and Coordinating
- Project Management
- Social Media
- Visual Communication
- Calendar Management
- Social and New Media
- Strategic Planning
- Online marketing strategies
- Sales expertise
- Email blasts and newsletters
- Workflow Coordination
- Google Analytics
- Communications management
- Proofreading
- Market Analysis
- MS Office Suite
- Market Research
- Marketing
- Campaign Development
- Website Management
- Google AdWords
- Retention Strategies
- Database Administration
- Market data collection
- Customer Segmentation
- Bid preparation
- Social Media Marketing
- Social Media Campaigns
- Social Media Strategy
- Marketing and Advertising
- Microsoft Office
- Customer Relationship Management (CRM)
- Market Trends Analysis
- Promotional Events
- Decision-Making
- Strategic Marketing
Accomplishments
- Achieved multiple awards through effectively helping
Certification
- Google Ads Certification – Google.
- Google Analytics Individual Qualification (IQ) - Google.
- Google Video Certification
- Microsoft Bing Certification
Fitness, health, anything and everything outdoors, family oriented and fun loving individual.
I am a passionate hardworking professional that loves everything health and fitness. I have to keep up with two young boys, so making sure that I am in the best shape possible is important to me. I love spending time outdoors any chance I get. Whether it be fishing, camping, hunting or the beach, if there is an outdoor activity going on you will find me there. Family is extremely important to me so most of my free time is spent with them. I have an exceptional level of commitment when I set my mind to something and I strive for nothing less than perfection.
Timeline
Marketing Coordinator
Reynolds Marketing Solutions
07.2013 - Current
Marketing Support Specialist
Reynolds Marketing Solutions
07.2013 - Current
Kennel Technician and Front Office Associate
Prestonwood Kennels LLC
08.2009 - 08.2013
Lifeguard
Southwest Pool Management
05.2006 - 09.2009
Bachelor of Science - Nutrition
University of Houston
High School Diploma -
Cypress Creek High School
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