Summary
Work History
Education
Skills
Additional Information
Timeline
Generic

Amber Alatorre

Three Forks,MT

Summary

Dynamic leader and entrepreneur with a proven track record in the cleaning industry, notably at Apple Vent. & hood clng. where I elevated standards of cleanliness and safety. I made sure the fire suppression was up to code & could pass an inspection. Skilled in employee retention, I spearheaded AmeriClean Unlimited, achieving exceptional service quality and fostering a loyal customer base through effective team training and innovative marketing strategies.

Work History

Cleaner Supervisor

Apple Vent & Hood Cleaning
Bozeman, MT
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Optimized team's workflow by implementing advanced cleaning strategies.

Janitorial Worker

Kleen King
Bozeman, MT
  • Consistently achieved high standards of cleanliness through regular detailed cleaning.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Swept hard surface floors using broom or push broom dust mop.
  • Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.

Small Business Owner

AmeriClean Unlimited
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Interacted well with customers to build connections and nurture relationships.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

HS Diploma -

Three Forks High School
Three Forks, MT
05.2004

Skills

  • Employee retention
  • Health and safety
  • Policy enforcement
  • Customer service

Additional Information

I’m a perfectionist, & I take my job very seriously. Doesn’t matter if it’s

Entry level or professional, I take pride in my work. When I have a job to do, it gets done. I worked as a cashier at a gas station, & that’s where I learned most of my customer service skills. I owned a small business. Due to life changes, we were not able to stay operating. A lot of our clients were disappointed to see us shut down. I strive to be the best.

Recently, I was a stay at home mom for almost 15 yrs. All my kids are in school now & I would like to get my independence back, & start working again.

References:

~Cheri Waller.

(406)533-8876

~Janet Jorgenson

(406)200-1322

~Lynsey Apple

(406)498-6216

Timeline

Cleaner Supervisor

Apple Vent & Hood Cleaning

Janitorial Worker

Kleen King

Small Business Owner

AmeriClean Unlimited

HS Diploma -

Three Forks High School
Amber Alatorre