Amber Albino
East Northport
Summary
Experience in customer service industry for 6+ years, Worked within third party companies, Started at entry level and progressed to service management position, Excellent work ethic individually and with peers/clients, Safety-minded and caring with personality, organizational skills, and attention to detail, Reliable individual with flexible schedule and desire to help everyone reach full potential.
Overview
3
3
years of professional experience
Work History
Cashier/ Manager
Fat Boy Burritos
NY
03.2023 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Manager for 1 1/2 year
- Conducted regular audits of cash drawers to verify accuracy and prevent discrepancies.
- Built positive relationships with customers to increase repeat business.
Student Esthetician
Western Suffolk BOCES
Northport, NY
08.2025 - 02.2026
- Provided personalized skincare consultations to clients, assessing skin types and recommending suitable treatments.
- Performed facials, waxing, and other esthetic services under supervision, ensuring client comfort and satisfaction.
- Maintained cleanliness and organization of treatment areas, adhering to health and safety standards consistently.
- Cultivated strong client relationships through effective communication, fostering repeat business and customer loyalty.
- Documented client progress and feedback, contributing to tailored service adjustments for enhanced results over time.
- Supported front desk operations by scheduling appointments, processing transactions, and managing inventory when needed.
Education
No Degree - Esthetics
Western Boces
Northport, NY02.2026
High School Diploma -
Kings Park High School
Kings Park, NY06.2023
Skills
- Great with computers
- 6 years of customer service experience
- Good work ethic individually and with others
- 6 years of register and server experience
- Activity Planning
- Strong Work Ethic
- Reliability
- Positive and professional
- Openminded
- Peer Mentoring
- Creative Mindset
- Attention to detail
- High-frequency machine use
- Extractions and pore cleansing
- Sanitization and safety procedures
- Social media marketing
Education and Training
false
Timeline
Student Esthetician
Western Suffolk BOCES
08.2025 - 02.2026
Cashier/ Manager
Fat Boy Burritos
03.2023 - Current
High School Diploma -
Kings Park High School
No Degree - Esthetics
Western Boces