I am a very dedicated person to my work and always look for some room for advancement. I do not mind starting at the bottom and working my way up in a company. Versatile and dedicated Job Title with focus on individual needs of special education students. Empathetic and accommodating in design and implementation of hands-on lessons. Exceptional skills working with teachers, parents and specialists to meet educational needs of students.
Hi, I’m
Amber Allen
Graniteville,SC
Summary
Overview
10
years of professional experience
Work History
ADP
ADP LEARNING Specialist lead
02.2023 - Current
Job overview
- Designing and developing corporate training programs and materials
- Conducting assessments to identify training gaps and develop targeted learning solutions
- Collaborating with subject matter experts and stakeholders to gather content and ensure training effectiveness
- Delivering training sessions and workshops to employees at all levels of the Healthcare reform organization.
ADP
ADP-Client Support Specialist
07.2017 - 02.2023
Job overview
- Inbound Representative able to fully service the client in payroll, special calc, and GL
- Skilled in providing optimal service to my clients
- Assisting clients with Payroll needs, troubleshooting issues with General Ledger, Special Calc, and Payroll
- I currently have my Knowledge badge in Smart Compliance, and in the process of obtaining my knowledge badge in General Ledger
- I am currently on a special project in which I am doing the appointment based model for General Ledger as well as Special Calc.
Boys Town
Boys Town- Family Teacher
03.2016 - 10.2016
Job overview
- Provide direct care for 6-8 at-risk youth through creating a safe and loving family style living environment
- Living on-site in a Boys Town Family home, together you will be provide youth with moral, spiritual, and educational development needed for future success
- This includes providing emotional support utilizing praise, positive feedback, affection, and empathy to build one's self-confidence and respect.
Charter
Charter-Sales Support
07.2015 - 03.2016
Job overview
- Assisting customers with installation appointments, upgrading services in cable, internet, and phone services
Verizon
Verizon-Customer Service Specialist
09.2014 - 03.2015
Job overview
- Multitasking masters and technology lovers
- Our team thrives on making connections with our customers whether troubleshooting a technical concern or answering questions about their bill, products, or services
Education
Strayer University
Masters of Business Administration
06.2021
University Overview
University of South Carolina Upstate
Bachelors of art-Interdisciplinary studies
08.2014
University Overview
Skills
- PowerPoint, Excel, Word, Access, and OneNote I have Effective communication skills when it comes to people I am an Auditory learner, as well as very visual computer literate, CPR, First Aid, multitasking, phone, troubleshooting
- Reporting Requirements
- Blended Learning Strategies
- Classroom Management
- Collaborative learning
- E-learning development
- Coaching and Mentoring
- Documentation
- Activity Planning
- Multidisciplinary team collaboration
- Training delivery
- Organizational Change
- Cross-cultural Training
- Performance Improvement
- Technical training
- Soft skills training
- Social integration
- Individual Instruction
- Learning Management Systems
- Knowledge management
- Multimedia integration
- Adult Learning Theory
- Enrichment Activities
- Lesson implementation
Volunteer Experience
Volunteer Experience
- Impact President, 08/01/13, 04/01/14
- Impact Vice President of Marketing, 08/01/12, 05/01/14
- Gospel Choir Member, 08/01/10, 05/01/13
- SALT, 07/01/18, Present
Timeline
ADP LEARNING Specialist lead
ADP
02.2023 - Current
ADP-Client Support Specialist
ADP
07.2017 - 02.2023
Boys Town- Family Teacher
Boys Town
03.2016 - 10.2016
Charter-Sales Support
Charter
07.2015 - 03.2016
Verizon-Customer Service Specialist
Verizon
09.2014 - 03.2015
Strayer University
Masters of Business Administration
University of South Carolina Upstate
Bachelors of art-Interdisciplinary studies