Amber Alvarez
Zebulon,NC
Summary
Proven Community Health Worker and Manager with a track record of enhancing healthcare access and improving quality of life for underprivileged populations at Green Rural Redevelopment Organization. Skilled in bilingual communication and Microsoft Office, adept at leading teams and public outreach. Increased community engagement through innovative health education initiatives.
Overview
3
3
years of professional experience
Work History
Community Health Worker
Green Rural Redevelopment Organization
02.2024 - Current
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Addressed patient concerns and provided support to vulnerable demographics.
- Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
- Promoted access to healthcare services for underprivileged populations through community outreach efforts.
- Led outreach activities to target specific demographics and promote health initiatives.
- Targeted specific community groups with wellness and disease management information.
- Conducted home visits to assess living conditions, provided recommendations for safety improvements and connected clients with resources as needed.
- Facilitated health screenings with follow-up care to target specific issues.
Manager
McDonald's Restaurant
01.2021 - 02.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Onboarded new employees with training and new hire documentation.
Education
Wake Technical Community College
Raleigh, NCGED -
Wake Technical Community College
Raleigh, NC06.2017
Skills
- Organized and detail-oriented
- Schedule Management
- Health Education
- HIPAA Guidelines
- Bilingual Spanish / English
- Microsoft Office Word, Excel, PowerPoint
- Public outreach
- Team assignments
- Referral Coordination
- Healthy living plans
- Substance Abuse Prevention
- CPR and First Aid
Timeline
Community Health Worker
Green Rural Redevelopment Organization
02.2024 - Current
Manager
McDonald's Restaurant
01.2021 - 02.2024
Wake Technical Community College
GED -
Wake Technical Community College
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