Amber Andreu
Miami,FL
Summary
Highly organized and adaptable professional skilled in managing multiple tasks efficiently. Committed to maintaining confidentiality and delivering exceptional customer service, poised to support organizational goals through effective office management.
Overview
2
2
years of professional experience
Work History
Receptionist Administrator
Creativa Academy
Miami, FL
04.2024 - Current
- Greeted and directed visitors and customers, ensuring inquiries were addressed promptly.
- Addressed diverse client needs in-person, by phone, or through email, facilitating effective communication.
- Coordinated daily office operations, including filing, ordering supplies, and setting up meeting spaces to maintain workflow.
- Ensured confidentiality of sensitive information to maintain client trust. with discretion and professionalism.
- Obtained and processed payments from clients for products and services.
- Prepared documents such as reports, memos, letters, contracts, using Microsoft Office Suite applications.
- Assisted in organizing events and workshops for students and faculty.
Receptionist, Coach
305 Ninja Academy
Miami, FL
08.2023 - 02.2024
- Scheduled appointments for clients and maintained calendar organization.
- Managed phone calls and directed inquiries to appropriate staff members.
- Provided information about classes, schedules, and membership options to clients.
- Collaborated with instructors to ensure smooth class transitions and communication.
- Taught age-appropriate gymnastics fundamentals, including balance, coordination, flexibility, and strength, to children in a structured environment.
- Consistent use of positive reinforcement to build confidence and motivation.
- Adapt lessons to different skill levels, learning styles, and abilities.
Education
Bachelor of Arts - Cognitive Psychology
Florida International University
Miami, FL05-2027
Associate of Science - Biological Sciences
Miami Dade College
Miami, FL06-2025
High School Diploma -
Doral Academy Charter (Performing Arts)
Doral, FL05-2023
Skills
- Highly organized and detail-oriented
- Ability to manage multiple tasks and deadlines
- Effective communication
- Willingness to learn and accept feedback
- Reliable and punctual
- Professional phone and email etiquette
Languages
English
Professional
Spanish
Professional
Timeline
Receptionist Administrator
Creativa Academy
04.2024 - Current
Receptionist, Coach
305 Ninja Academy
08.2023 - 02.2024
Bachelor of Arts - Cognitive Psychology
Florida International University
Associate of Science - Biological Sciences
Miami Dade College
High School Diploma -
Doral Academy Charter (Performing Arts)