Amber Atkinson
Morrisville,PA
Summary
Proven to enhance customer satisfaction and team efficiency, quality control and interpersonal collaboration with coworkers. Leveraging skills in surface preparation and problem-solving, I consistently contributed to project success, achieving a significant reduction in product return rates. My professional demeanor and proficiency in computer skills further supported my role in driving results and meeting stringent deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Paint Prepper
Maaco/ Stonewall Collision
08.2022 - 08.2024
- Demonstrated attention to detail while inspecting surfaces for flaws or defects.
- Maximized paint adhesion by properly sanding and smoothing surfaces before application.
- Minimized overspray issues by utilizing effective masking techniques for multiple surface types.
- Enhanced paint quality by thoroughly cleaning and preparing surfaces for painting.
- Increased customer satisfaction with detailed paint preparations, resulting in high-quality finishes.
- Contributed to team success by collaborating with painters and other preppers in the completion of projects.
- Removed grease, dirt and rust from surfaces of vehicles prior to painting.
- Reduced rework rate by carefully masking areas not designated for painting.
- Completed projects within deadline
- Backed up refinish technicians by applying paint and touching up errors.
- Provided exceptional customer service throughout the duration of each project, remaining attentive to client feedback and ensuring satisfaction
- Detailed painted vehicles before final delivery
- Facilitated clear communication among team members, addressing any concerns or questions regarding paint preparation procedures promptly and thoroughly.
- Upheld quality standards during the entire paint preparation process, ensuring smooth transitions between stages for optimal results.
Cosmetic Coordinator
Carvana
11.2021 - 07.2022
- Communicated with production team members about quality issues.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Evaluated components and final products against quality standards.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Reduced return rates with proactive quality checks prior to delivery.
- Completed data entry tasks with accuracy and efficiency.
- Entered data into various computer systems accurately using Microsoft software and Carli software as well to document labor hours per damaged panels
- Sorted documents and maintained organized filing process. Verified entered data against source documents to maintain consistency across multiple platforms.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Created and maintained data entry logs to track data entry activities.
- Prevented costly mistakes by proactively identifying discrepancies.
- Maintained confidentiality and security of all information, ensuring compliance with data protection regulations.
- Improved team efficiency, training new staff.
- Was given special access to order the correct parts as needed
- Managed and organized documents for data entry tasks.
- Created spreadsheets.
- Reduced defective part incidents by thoroughly examining each component for potential weaknesses or damage before approving them for use.
- Performed and documented walk-around inspections.
- Reviewed vehicle repairs to check work for quality and assess whether services performed were within acceptable quality and safety guidelines.
Paint Prepper Truck Dept.
Tri-county Collision Repair
08.2020 - 04.2021
- Demonstrated attention to detail while inspecting surfaces for flaws or defects prior to painting processes.
- Maintained a safe working environment by following all safety protocols and wearing appropriate protective gear.
- Maximized paint adhesion by properly sanding and smoothing surfaces before application.
- Minimized overspray issues by utilizing effective masking techniques.
- Increased customer satisfaction with detailed paint preparations.
- Promoted a clean workplace, performing regular maintenance on equipment and tools used in paint preparation tasks.
- Contributed to team success by collaborating with painters and other preppers in the completion of projects.
- Removed grease, dirt and rust from surfaces of vehicles prior to painting.
- Filled small dents and scratches with body fillers and smoothed excess materials.
- Helped painters blend paint to match specifications.
- Facilitated clear communication with the painter, addressing any concerns or questions regarding paint preparation procedures promptly and thoroughly.
- Fathered out any deep scratches or used comby putty on pinholes.
- Prepared vehicles by removing unnecessary accessories and applying protections to adjacent surfaces.
Packer Associate
Amazon
01.2017 - 09.2018
- Prepared packages for shipment following specific requirements
- Completed high-volume packing assignments quickly while maintaining strict quality standards.
- Supported quality control efforts by inspecting products for defects before packaging.
- Reduced product damage rates by carefully handling items during the packing process.
- Increased customer satisfaction with properly packaged items, ensuring secure delivery and minimal returns.
- Selected appropriate packaging materials based on product specifications, ensuring optimal protection during transit.
- Contributed to warehouse organization by keeping packing area tidy.
- Proved successful working within tight deadlines and a fast-paced environment.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Operated tape machines, scales and label printers to package items correctly.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Loaded merchandise into specific packages most suited for product dimensions.
- Performed packaging tasks alongside team to demonstrate proper methods.
- Assembled boxes, cartons and containers to package items.
- Placed items into bags, boxes or other containers. Labeled containers, container tags or products.
- Sealed containers and packages with glue, tape or other materials.
- Packaged fragile items with cushioning material.
- Loaded items onto conveyor belts and pallets.
Crew Leader
Purrfect Interiors
06.2016 - 07.2018
- Post construction cleanup company with contracts for well known business including toll brothers and other high end real estate companies.
- Making sure newly built homes were ready for sale. White glove inspected. Ensuring all sanding dust from walls and cabinets were cleaned, windows, vacuuming carpets and steps, shining hardwood floors.
- Trained employees in time management and proper ways to complete job duties
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service.
- Discussed daily work requirements with crew.
- Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement .
- Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
- Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback to crew members.
- Managed resources efficiently, ordering supplies as needed and keeping track of inventory levels.
- Prioritized and delegated tasks effectively
- Led by example, demonstrating commitment and professionalism in all aspects of work, thereby elevating overall team performance.
Education
Collision Repair And Paint
Pennco Tech
Bristol, PA05.2020
High School Diploma -
Pennsbury High School
Fairless Hills, PA06.2008
Skills
- Detail Oriented
- Masking techniques
- Surface Preparation
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Multitasking Abilities
- Hand tool use
- Interpersonal Skills
- Quality Control
- Professional Demeanor
- Time management
- Proficient computer skills
- Customer service certified
Accomplishments
Proficient ability to sand and mask to perfection.
I am a people person and have had great experiences with all of the customers I have come in contact with. My ability to pick up and learn new computer software is exceptional. I have trained many new employees on multiple occasions at various tasks.
Certification
Coroner service
Trained in the computer system Carli
At Carvana we Implemented a new system while I was doing data entry and quality control and I was able to train other employees on how to use the software as well.
Timeline
Paint Prepper
Maaco/ Stonewall Collision
08.2022 - 08.2024
Cosmetic Coordinator
Carvana
11.2021 - 07.2022
Paint Prepper Truck Dept.
Tri-county Collision Repair
08.2020 - 04.2021
Packer Associate
Amazon
01.2017 - 09.2018
Crew Leader
Purrfect Interiors
06.2016 - 07.2018
Collision Repair And Paint
Pennco Tech
High School Diploma -
Pennsbury High School
Coroner service
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