Amber Austin
Smithfield,NC
Summary
Dedicated MHT with extensive experience at WakeMed Hospital, skilled in vital signs monitoring and compassionate patient care. Proven ability to enhance patient satisfaction through effective communication and attention to detail. Committed to maintaining confidentiality and promoting independence, while ensuring safety and comfort for all patients.
Overview
19
19
years of professional experience
Work History
CNA
WakeMed Cary Hospital
06.2013 - 01.2015
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
MHT
WakeMed Raleigh Campus
01.2021 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
- Managed crisis situations effectively, ensuring safety of all involved.
- Fostered positive relationships with patients, building trust and facilitating therapeutic interactions.
- Improved patient engagement with therapeutic activities, tailoring approaches to individual interests.
- Provided emotional support to patients, helping them cope with mental health challenges.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Charted on each patient daily.
CNA Pediatrics
WakeMed Raleigh Campus
01.2015 - 01.2021
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Facilitated personal hygiene management, feeding and ambulation.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Upheld infection control and prevention policies across different patient-facing areas.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
CNA
Britthaven Nursing And Rehab
04.2006 - 09.2013
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Supported needs of Number+ residents under long-term care.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- HIPAA compliance
- Basic life support
- Maintaining confidentiality
- Compassionate communication
- Clinical documentation
- Problem-solving
- Multitasking and organization
- Critical thinking
- Conflict resolution
Accomplishments
Recipient of
Daisy awards
Circle of excellence award
Pyramid award
Timeline
MHT
WakeMed Raleigh Campus
01.2021 - Current
CNA Pediatrics
WakeMed Raleigh Campus
01.2015 - 01.2021
CNA
WakeMed Cary Hospital
06.2013 - 01.2015
CNA
Britthaven Nursing And Rehab
04.2006 - 09.2013
Similar Profiles
Mary Marshall HeckstallMary Marshall Heckstall
Interventional Radiology Nurse at WakeMed Cary HospitalInterventional Radiology Nurse at WakeMed Cary Hospital
Nicole NuccioNicole Nuccio
Bariatric Dietitian at WakeMed Cary HospitalBariatric Dietitian at WakeMed Cary Hospital
Erika AvilaErika Avila
Team Leader Linen Department at WakeMed Cary HospitalTeam Leader Linen Department at WakeMed Cary Hospital
Whitney DarensbourgWhitney Darensbourg
Assistant Store Manager at KnitwellAssistant Store Manager at Knitwell
Madison SherwinMadison Sherwin
Tanning Consultant at Sun Tan CityTanning Consultant at Sun Tan City