Amber Baker
Geneva,OH
Summary
Supported case management initiatives and fostered strong relationships with clients.,Assisted in the development of detailed plans aimed at enhancing client satisfaction.,Performed documentation and reporting tasks focused on organizational efficiency and compliance.
Overview
10
10
years of professional experience
Work History
Qualified Mental Health Specialist
Signature Health
Painesville, OH
01.2026 - Current
- Assessed client mental health needs and developed tailored treatment plans.
- Collaborated with multidisciplinary teams to enhance patient care strategies.
- Provided crisis intervention and support during critical incidents.
- Educated clients on coping mechanisms and self-management techniques.
- Served diverse populations including children, adolescents, adults, families, couples from various cultural backgrounds addressing an array of mental health issues.
Case Manager
OhioGuidestone
Painesville, OH
04.2025 - 10.2025
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Director of Operations
DeJohn Funeral Homes
Willoughby Hills, OH
02.2016 - 05.2019
- Managed daily operations in various departments, facilitating smooth coordination and task execution.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
Education
Harvey High School
Painesville, OH2005
Skills
- Analytical thinking
- Case oversight
- Effective time management
- Reporting and documentation
- Building relationships
- Suicide risk assessment
- Clinical documentation
- Self-harm prevention
- Dual diagnosis treatment
Timeline
Qualified Mental Health Specialist
Signature Health
01.2026 - Current
Case Manager
OhioGuidestone
04.2025 - 10.2025
Director of Operations
DeJohn Funeral Homes
02.2016 - 05.2019
Harvey High School