Amber Baldwin

● Assessed and treated child speech, fluency, and language disorders

● Performed standardized assessments and provided diagnosis

● Communicated with parents and other professionals about child progress

• Created university wide database/log for all university mandated assessments from 1940-2022

• Assisted director with proctoring of national standardized assessment (ACT, Major Field, PRAXIS, etc.)

• Implemented testing procedures and protocol

• Scheduled public clients and university students for testing services

• Communicated with clients from diverse backgrounds regarding assessment and scoring measures

• Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
• Enhanced store reputation through effective communication and relationship-building with clients.
• Increased repeat business by cultivating strong rapport with customers and offering tailored advice on product selection.
• Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
• Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
• Collaborated with fellow sales associates to achieve team sales goals consistently each month and to close high profile sales deals (for lead sales associates).

• Served as sales associate at Estee Lauder beauty counter and Young Contemporary beauty, as well as in Fragrance department
• Assisted other makeup/skincare counters with sales including Benefit Cosmetics Brow bar, Kiehl's skincare, and MAC beauty counter
• Boosted product sales by conducting engaging and informative makeup demonstrations.
• Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
• Increased store traffic with effective promotional events and in-store marketing strategies.
• Developed strong client relationships through consistent follow-up and excellent communication skills.
• Assisted customers in selecting appropriate skincare products for their individual needs, resulting in repeat business and loyalty.
• Collaborated with team members to achieve monthly sales targets, consistently meeting or exceeding goals.
• Participated in ongoing training programs to stay current on industry trends, new products, and emerging techniques.
• Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Operated cash register for cash and credit card transactions with excellent accuracy levels.
• Stocked, tagged and displayed merchandise as required.
• Assisted in store and overnight renovations of sales floor, product displays, etc.