Amber Bancroft
Tampa,FL
Summary
Self-directed and resourceful Chief of Staff with 20+ years of experience successfully organizing, managing and delivering cross-functional projects in telecom and financial services markets. Influences and guides at executive-level while structuring and executing complex analyses to support strategy in fast-paced and evolving environment. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
27
27
years of professional experience
Work History
Chief of Staff
FinFit Life, Insurance Agency
08.2020 - Current
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives
- Initiated timely project management within budget constraints for internal and external corporate projects assigned by executive leaders
- Encouraged coordination and cooperation among departments and continuous review of interdepartmental processes to support quality control and improvements for life insurance policy lifecycle
- Created in-depth insurance application process training within Thinkific training platform, leading to 25% increase in course completions
- Providing coaching, training, and tech support to agents
Life Insurance Agent
Independent Contractor
08.2019 - 08.2020
- Appointed with State Farm, Aflac and Liberty National
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling
- Recommended type and amount of auto, home and life coverage based on analysis of customers' circumstances using persuasive sales techniques
- Achieved all sales goals within first three months ($5000 premium)
Regional Field Operations Manager
Black Box Network Services
07.1996 - 11.2017
- Slashed business unit expenses by 20% annually by delivering on strategic business initiatives and developing systems and procedures to improve operational quality, team efficiency and utilization
- Created elite technical team to deliver projects across the country, boosting business unit revenues by 40% annually
- Managed daily operations of telecom/IT organization, orchestrating forward-thinking strategies to accomplish and exceed profit and expansion goals
- Orchestrated and delivered projects and outstanding service to clients to maintain and extend relationships for future business opportunities
Education
Associate of Arts - English Language And Literature
Skills
- Decision-Making
- Leadership
- MS Office
- Critical Thinking
- Planning and Coordination
- Training and Development
- Written Communication
- Problem-Solving
- Teamwork and Collaboration
- Life & Health Insurance Expertise
- SaaS Implementations
- Project Management
Timeline
Chief of Staff - FinFit Life, Insurance Agency
08.2020 - Current
Life Insurance Agent - Independent Contractor
08.2019 - 08.2020
Regional Field Operations Manager - Black Box Network Services
07.1996 - 11.2017
Old Dominion University - Associate of Arts, English Language And Literature
Life, Health & Var. Annuities License - ,
Similar Profiles
Sung KimSung Kim
Insurance Agent at FinFit lifeInsurance Agent at FinFit life
Linh HaLinh Ha
Life Insurance Agent at Finfit LifeLife Insurance Agent at Finfit Life
Micah Rapes-EsclitoMicah Rapes-Esclito
Financial Fitness Sales Associate at FinFit LifeFinancial Fitness Sales Associate at FinFit Life