Amber Banks
Billing/Account Manager
Commerce,Georgia
Summary
Experienced Medical Billing/Coding and Office Management specializing in optimizing productivity, efficiency and service quality across various environments. 11 years of medical billing and coding experience with yearly continuing education classes. Highly dependable, ethical and reliable support specialist. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Paraprofessional Educator
Commerce City Schools
Commerce, GA
10.2021 - Current
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Applied specialized teaching techniques to reinforce social and communication skills.
Billing and Office Manger
Five County Foot Care, Dr, Frank Dipalma
Athens, GA
01.2010 - 09.2021
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
- Built, proofed, and submitted all outgoing billing claims.
- Reviewed and sourced all incoming and paid billing claims.
- Delivered performance reviews, recommending additional training or advancements.
- Sourced vendors for special project needs and negotiated contracts.
- Coordinated special projects and managed schedules.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed standard operating procedures for all administrative employees.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Evaluated employee records and productivity and submitted evaluation reports.
- Compared vendor prices and negotiated for optimal savings.
- Updated reports, managed accounts and generated reports for company database.
- Prepared meeting rooms and materials and recorded important information.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Maintained computer and physical filing systems.
- Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
- Coordinated and aligned corporate and office schedules and disseminated important work information to employees.
- Increased client satisfaction by resolving issues
Education
High School Diploma -
Hebron Christian Academy
Dacula, GA 08.2003 - 05.2007
CNA Certification -
BJC Medical Center
Commerce, GA 05.2007 - 07.2007
Associate of Science - Nursing
Athens Technical College
Athens, GA 05.2001 -
Skills
Medical Billing and Coding, Claims Processing/ Daily Posting
Accounts Payable and Accounts Receivablefor the Office
Knowledge of ICD10, HCPCS, and CPT Codes
Payroll, Interview and hiring process
Documentation and control
Clerical support using MS Office, Excel, etc
Policy and procedure modification
Project Management
Office and Staff Management
Technical Support
Strategic planning and Performance improvement
Clear oral/written communication
Documentation expertise
Excellent multi-tasking ability
Credit and collections
Expense reporting
Account Reconciliation
Organizational skills
Contract negotiations
Timeline
Paraprofessional Educator
Commerce City Schools
10.2021 - Current
Billing and Office Manger
Five County Foot Care, Dr, Frank Dipalma
01.2010 - 09.2021
CNA Certification -
BJC Medical Center
05.2007 - 07.2007
High School Diploma -
Hebron Christian Academy
08.2003 - 05.2007
Associate of Science - Nursing
Athens Technical College
05.2001 -