Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Barnes

Chino,CA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Reliable and dedicated when working alone or as part of a team.

Overview

7
7
years of professional experience

Work History

Accounts Receivable Clerk

Gemini Legal
Rocklin, CA
07.2022 - 02.2024
  • Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
  • Maintained accurate records of accounts receivable and payable transactions.
  • Collaborated with sales team members to ensure timely collection of outstanding debts from customers.
  • Provided support on audits of accounts receivable by gathering requested information from internal systems.
  • Investigated any discrepancies between invoices and purchase orders prior to processing payments.
  • Conducted research on customer accounts as needed to answer inquiries or resolve issues related to payments received or owed.
  • Generated weekly aging reports to track overdue payments from clients and followed up accordingly.
  • Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
  • Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.

Order Entry Specialist

Gemini Legal
Rocklin, CA
05.2021 - 07.2022
  • Investigated any issues that arose during the order entry process in a timely manner.
  • Facilitated communication between employers, employees, insurance companies and case managers regarding workers compensation claims.
  • Performed data entry tasks to update and maintain accurate workers' compensation records.
  • Worked on 401(k) administration, FMLA and workers' compensation claims and benefits.
  • Reviewed workers' compensation claims documents for accuracy prior to submission.`
  • Processed paperwork for FMLA, ADA, workers' compensation and other types of leave of absences.
  • Maintained accurate records of all workers' compensation claims for future reference.

Administrative Assistant

Church's Christ Of The Valley
San Dimas, CA
01.2017 - 04.2020
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Managed office supplies inventory and placed orders when necessary.
  • Answered questions from customers regarding products and services offered by the company.
  • Scheduled appointments between clients and customers and internal staff members.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.

Education

BBA - Business Administration

Azusa Pacific University
Azusa, CA
05-2018

Skills

  • Customer Relations
  • Mail Routing
  • Activity reporting
  • Audit Support
  • Financial Reporting
  • Account Monitoring
  • Invoice and payment processing
  • Insurance Verification
  • Invoice Processing
  • QuickBooks experience
  • Collections understanding

Timeline

Accounts Receivable Clerk

Gemini Legal
07.2022 - 02.2024

Order Entry Specialist

Gemini Legal
05.2021 - 07.2022

Administrative Assistant

Church's Christ Of The Valley
01.2017 - 04.2020

BBA - Business Administration

Azusa Pacific University
Amber Barnes