Amber barraco
Moorpark,CA
Summary
Organized Surgery Scheduling Coordinator with relevant experience in managing surgical schedules, coordinating surgeon availability, and handling patient inquiries. Strengths include strong communication skills, ability to prioritize tasks effectively, and adaptability in fast-paced healthcare environments. Proven track record of improving scheduling efficiency while maintaining high levels of patient satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Surgery Scheduling Coordinator
City Of Hope, Comprehensive Cancer Center
Thousand Oaks
05.2019 - 05.2024
- Assisted in the scheduling of surgeries for patients, ensuring accuracy and timeliness.
- Created a database to track patient information, surgery dates and other relevant data.
- Coordinated with medical staff to ensure that all necessary paperwork was completed prior to scheduled procedures.
- Provided support to surgeons by preparing documents needed for surgeries, such as consent forms and discharge instructions.
- Communicated with insurance companies to determine coverage for specific procedures.
- Scheduled follow-up appointments according to post-operative protocols.
- Worked closely with doctors' offices to coordinate patient referrals for surgery services.
- Attended meetings with hospital staff members to discuss new policies or procedures related to surgical scheduling.
- Reviewed incoming requests from physicians regarding potential surgeries, confirming that they meet eligibility criteria.
- Resolved any discrepancies between patient records and pre-surgery documentation.
- Ensured compliance with HIPAA regulations during the scheduling process.
- Responded promptly to inquiries from patients or their families regarding upcoming surgeries.
- Answered phone calls from prospective patients seeking information about surgical options available at the facility.
- Prepared detailed summaries outlining expected costs associated with various surgical procedures.
- Facilitated communication between surgeons, nurses, technicians and other healthcare professionals involved in the care of patients undergoing surgery.
- Booked surgeries according to physician volume and maintained prompt turnaround times.
- Checked patient insurance and collected pre-authorizations from providers.
- Distributed treatment and procedural information to patients.
- Collaborated and established strong working relationships with physicians, supervisors and colleagues.
- Completed relevant insurance and other claim forms.
- Routed laboratory or diagnostic results to appropriate staff.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Communicated with patients with compassion while keeping medical information private.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Scheduled follow-up appointments as designated by physician.
- Coordinated work processes and routed paperwork to appropriate physicians and staff members.
- Worked with operating facilities to schedule procedures on behalf of surgeons.
Medical Assistant
City Of Hope, Comprehensive Cancer Center
South Pasadena, CA
01.2017 - 05.2019
- Facilitated completion and submission of disability paperwork
- Oversaw safe execution of transfusion protocols.
- Configured admission processes
- Contribute to successful execution of bone marrow biopsies
- Perform medication reconciliation processes efficiently
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
- Collected samples from patients for laboratory testing purposes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Contacted pharmacies to submit and refill patients' prescriptions.
Medical Assistant I
Magan Medical Clinic
Covina, CA
01.2016 - 01.2017
- Front office/ Administrative Duties: using Allscripts PM, collecting co-payments, insurance verification, as well as general office duties
- Back Office: Record vital signs in all scripts, room patients, administer and document injections, assisted physicians With pap smears, billing
- Conducted Spirometry and ABI testing as part of patient diagnostics
- Enhanced expertise in insulin management
- Handled authorization for medications
Mental Health Rehab Worker
Anka Behavioral Health
Rubidoux, CA
01.2011 - 01.2014
- Managed medication dispensation for a care facility housing 40 schizophrenic individuals
- Managed diverse caseload successfully
- Ordered medications
- Managed patient intakes
- Oversaw preparation of dinners and snacks
Education
Medical Assistant Program -
Everest College
01.2012
High School Diploma -
South Hills High School
01.2002
Skills
- Insurance Verification
- Procedure scheduling
- Patient coordination
- Calendar Management
- HIPAA Compliance
- EHR systems expertise
- Verifying insurance
- Updating charts
- Pre-authorization management
- Schedule Coordination
- Data entry proficiency
- Scheduling expertise
- Pre-operative review
- Documentation scanning
- Office workflow support
- Facility coordinating
- Insurance pre-certifications
- EMR Updating
- Maintaining confidentiality
- Patient Relations
- Obtaining authorizations
- Correspondence Writing
- Following up with patients
- Educating patients
Certification
- OSHA
- HIPPA
- First Aid/CPR
References
References available upon request
Timeline
Surgery Scheduling Coordinator
City Of Hope, Comprehensive Cancer Center
05.2019 - 05.2024
Medical Assistant
City Of Hope, Comprehensive Cancer Center
01.2017 - 05.2019
Medical Assistant I
Magan Medical Clinic
01.2016 - 01.2017
Mental Health Rehab Worker
Anka Behavioral Health
01.2011 - 01.2014
- OSHA
- HIPPA
- First Aid/CPR
Medical Assistant Program -
Everest College
High School Diploma -
South Hills High School
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