AMBER BASARES
Lima,OH
Summary
A motivated section leader who thrives in a team-oriented setting. Effectively communicates with members while skillfully manages multiple tasks and meets tight deadlines in high-pressure environments.
Overview
15
15
years of professional experience
Work History
Resident Specialist
WORTH Center
01.2020 - 05.2021
- Maintained a safe environment for residents by conducting regular safety checks and addressing potential hazards.
- Collaborated with interdisciplinary teams to provide well-rounded support for residents'' physical, emotional, and social wellbeing.
- Facilitated smooth transitions for new residents by thoroughly explaining policies, procedures, and available services.
Licensing Specialist
Ohio BMV Deputy Registrar License Agency
07.2019 - 03.2020
- Reviewed regional and national requirements for applications and licensing
- Evaluated applications and assessment results to determine eligibility and acceptance
- Verified application data and account information against legal documentation to determine accuracy and integrity
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy
Advocate
Crime Victim Services
01.2019 - 10.2020
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Supported victims, family members and witnesses through various systems including law enforcement, healthcare, and social services.
- Provided comprehensive services including assessment, goal setting, and service plans.
- Developed safety plans to meet victims' assessment of need.
- Spearheaded awareness through public speaking to community and business groups.
Housing Specialist
West Ohio Community Action Partnership
06.2018 - 03.2019
- Answered client questions about lease and rental agreements and advocated on behalf of client needs
- Helped clients find permanent or temporary housing
- Explained rental and housing regulations to clients and helped them discover the best options for housing
- Attended special events, acting as a representative of West Ohio Community Action Partnership and making new contacts with possible donors
- Served as liaison for city with professional, business and civic groups, community organizations and individuals
- Prepared weekly written and oral reports about community service programs
- Attended 12 community service project-related professional conferences
- Present monthly classes to general public and professionals about fair housing, under HUD guidelines
- Cultivated relationships with potential employers and with referral agencies
- Updated and maintained the membership database on a consistent basis
- Coordinated project activities with other city departments
- Set goals with clients related to employment and financial planning and worked with them to track progress
- Publicized community services to maintain positive public relations with community members
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs
- Scheduled and held contract classes, special events and senior and athletic programs
- Worked with senior case managers to coordinate team development activities and trainings
- Referred families to shelters, legal resources and educational programs
- Educated clients on lease and rental agreements
Receptionist
Custom Staffing Lima Inc.
10.2017 - 06.2018
- Kept reception area clean and neat to give visitors a positive impression of the company
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate management instruction
- Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction
- Provided clerical support to company employees, including copying, faxing and file management
- Greeted customers and visitors in-person and via telephone calls
- Scheduled office meetings and client appointments for a team of four professional recruiters and branch manager
- Corresponded with clients through email, telephone, or postal mail
- Answered telephone inquiries from clients, vendors and the public
- Screened all applicants based on their qualifications and background
- Pre-screened all resumes prior to sending them to corporate hiring managers for consideration
Suicide Prevention Data Entry Specialist
San Diego Healthcare System (VA La Jolla)
0 2015 - 06.2016
- Entered numerical data into databases in a timely and accurate manner.
- Produced monthly reports using advanced Excel spreadsheet functions
- Reviewed medical records for completeness filed records in alphabetic and numeric order
- Added new material to file records while created new records
- Assisted with receptionist duties, file organization, research, development
- Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge
Customer Service Associate
Men’s Wearhouse
01.2014 - 03.2014
- Operations of daily tuxedo rentals such as adding or modifying a wedding, quinceanera, or even an individual tuxedo rentals
- While taking accurate measurements of the wedding party and placing orders based on the measurement scale, the brand of the rental, combined with actually trying on a unfitted tuxedo
- Schedule weekly transfers of products in and out of store 2307 with both UPS and FedEx electronically
- Assisted up to 4 wardrobe stylist at a time
Section Leader
Wounded Warrior Battalion West
02.2012 - 11.2014
- Facilitate communication between Headquarters Marine Corps, the parent command and the Medical Treatment Facility of a minimum of 10 Marines at a time, regarding care, treatment, and recovery of all combat and non-combat Wounded/Ill/Injured Marines and Sailor.
- Transition Marines successfully from military lifestyle to civilian or from Wounded Warrior Battalion back to the fleet.
- Prepare weekly updates to 3 different medical spreadsheets which are briefed to the Battalion Commander
- The master roster which consist of 24 different shells pertaining to the Marines military occupation, number of children, social security number, medical case manager, injuries, purple heart recipient, and diagnosis
- The MCWIITS (Marine Corps Wounded Ill and Injured Tracking Sheet) which is a weekly update of the status report of the individuals case
Marine Liaison History and Museums Clerk, Motor Transport Operator Officer’s Clerk
United States Marine Corps
07.2006 - 10.2010
- Managed spending budget of over $275,000 quarterly for supplies and equipment need to maintain historical items up and running properly.
- Planned, coordinated, and oversight of 20 family events scheduled for families of loved ones on deployment to Afghanistan over the course of twelve months
- Including monthly spousal support groups, “mommy and me” dates, mother daughter dances, and family yard sales
- Monthly updates of battalion newsletter via mail, email and unit webpage
Education
High School Diploma -
Apollo Career Center
Lima, OH05.2006
Skills
- 87WPM typing speed
- Advanced word processing
- Writing and editing
- Adaptable learner
- Quality-focused
- Exceptional telephone etiquette
- Conflict resolution
- Computer-savvy
- Planning/coordinating
- Leadership abilities
- Honest employee
Accomplishments
- Facilitated the smooth transition to a paperless system trainings at WOCAP
- Small Business Accelerator Program
- Candlelight Day of Prayer in Town Square with community leaders
- International College of Integrative Medicine team member
- NeighborWorks Homeownership Practice, Study, Success: Test Strategies for HUD's Counselors
- Tenant Landlord Rights and Responsibilities Under the Ohio Law booklet
- City Wide Pride
Additional Information
- Qualifications: Women Marine Association, Public Relations Specialist with Psi Chi for 1.5years, AWARDS AND RECOGNITION: Letter of Appreciation(3) Leaders of Tomorrow, Volunteer with Susan G. Komen San Diego
- Public relations and communications specialist adept at media relations, special events coordination, issues management and community relations
- Public Relations Specialist with vast experience managing external public relations and media agencies. Skillfully manages multiple tasks and meets tight deadlines in high-pressure environments
- Driven and accomplished marketing, advertising and public relations executive adept at planning and executing successful PR campaigns
- President of Ohio Young Black Democrats Greater Lima
- Veterans Stakeholders Committee
- CTAG Mentee of 49 5th and 6th grade girls
- Former member of PFC Leonard F Mason Marine Corps League
- League of Women Voters
- Founder of nonprofit Pink Diamond Ladies
- LACNIP Board member
- Contiuum of Care board member
- Lima African American Chamber of Commerce
- Faurot West Neighborhood Association VP
- NAACP Member
- National Association of Blacks in Criminal Justice
- Crisis Crossroads Board Member
- Allen County Historical Society
- NRA Certified Range Safety Officer
- Rhodes State College Diversity Committee Member
- CourtWatch Lima
Speaking Engagements
- Introduced Ayanna Gregory (poet and author Dick Gregory's daughter)
- Woman's March 2021 (Bluffton)
- Introduced Tamika Mallory (founder of Women's March and Until Freedom) and Ben Crump(attorney to Trayvon Martin, George Floyd, Beonna Taylor, Jacob Blake, and Ahmaud Arbery)
- Fair School Funding (April 2021)
Timeline
Resident Specialist
WORTH Center
01.2020 - 05.2021
Licensing Specialist
Ohio BMV Deputy Registrar License Agency
07.2019 - 03.2020
Advocate
Crime Victim Services
01.2019 - 10.2020
Housing Specialist
West Ohio Community Action Partnership
06.2018 - 03.2019
Receptionist
Custom Staffing Lima Inc.
10.2017 - 06.2018
Customer Service Associate
Men’s Wearhouse
01.2014 - 03.2014
Section Leader
Wounded Warrior Battalion West
02.2012 - 11.2014
Marine Liaison History and Museums Clerk, Motor Transport Operator Officer’s Clerk
United States Marine Corps
07.2006 - 10.2010
Suicide Prevention Data Entry Specialist
San Diego Healthcare System (VA La Jolla)
0 2015 - 06.2016
High School Diploma -
Apollo Career Center