Amber Baumgart
Mary Esther,FL
Summary
Enthusiastic and personable with a history of improving effectiveness of workplace communication and coordination. Professional, computer-literate and adapts quickly to new software and programs. Exemplifies leadership qualities in delegating tasks, utilizing problem solving skills while actively listening, and has a strong sense of self-accountability. Proficient in multitasking, successfully completing all tasks assigned in a timely manner.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant- GS-06- 40 Hrs Per Week
96th Maintenance Group
Eglin AFB, FL
02.2024 - Current
- Office Services Assistant to the 96th Maintenance Operations Director, providing critical administrative, clerical, and secretarial support to both military and civilian leadership, as well as staff members.
- Managed weekly staff PowerPoint updates, prepared reports, and maintained the director's calendar, ensuring alignment with senior management's schedules. Advised and recommended administrative improvements for events, actions, and activities.
- Organizational Defense Travel Administrator (ODTA) for the 96 MXO, coordinating with the director on account discrepancies, reviewing travel vouchers, and maintaining an accurate routing list.
- Processed and reviewed all incoming and outgoing correspondence, materials, publications, regulations, and directives. Ensured all documents adhered to spelling, grammar, and formatting standards in accordance with the Tongue and Quill.
- Primary point of contact for the 96th Maintenance Group Commander on all administrative support programs, including task management, GTC, DTS, drug demand program (DDR), body composition program (BCM), fitness program (UFPM), unit records management, and government purchase card program.
- Acted as the primary contact for civilian and military position utilization, maintaining manpower documentation, and providing guidance to supervisors on personnel requirements, organizational structure, and position authorization. Reviewed and recommended approval for revised manpower authorization requests.
- Updated and processed personnel actions via Military Personnel Data System (MILPDS), MPF portal, CMS, and myFSS, including in-processing/out-processing, enlisted evaluations (OPRs/EPRs), and decorations.
- Coordinated UMD updates, including functional account codes, Air Force Specialty Codes (AFSCs), and related changes.
Administrative Assistant- GS 05- 40 Hrs Per Week
96th Medical Group
Eglin AFB, FL
06.2023 - 02.2024
- Digitally organized and managed patient documents, consent forms, and images within MHS Genesis, ensuring accuracy and easy access for providers.
- Coordinated provider schedules by leveraging Outlook calendars and real-time communication, optimizing clinic efficiency.
- Managed pathology specimen collection, verification, and record-keeping to ensure proper documentation and patient safety.
- Spearheaded the implementation of a new clinic template to improve dermatology scheduling based on patient care needs.
- Facilitated patient virtual appointments by managing MHS Genesis portal submissions and coordinating images for provider review.
- Responded promptly to patient inquiries via email, voice message, and in-person, maintaining confidentiality and professionalism per HIPAA guidelines.
Medical Administrative Assistant
Contracting with Appddiction Studios
Eglin AFB, FL
04.2022 - 06.2023
- Handled multiple functions simultaneously, such as patient queries, administrative tasks, and information monitoring
- Adapted to the MHS Genesis system presented to the 96th Medical Group: scheduling and modifying appointments, as well as maintaining communication with providers and patients
- Collaborated with providers and medical technicians to create an optimal environment for patient healthcare
- Maintained a high level of professionalism and confidentiality for patient’s rights by following HIPAA Privacy Rules
- Screens calls and visits, handling both sensitive and confidential situations presented within the clinic
- Exercised problem solving and conflict resolution skills while handling patient complaints, referring complaints to appropriate designated personnel when deemed necessary
- Provided secretarial services such as copy-making, distributing faxes, filing, and answering multi-line phones.
- Enthusiastically welcomed patients into the clinic, performing the registration and check in process in an efficient manner while in a fast-paced environment
Lead VPK Teacher
Hamma and Bampa's TLC Recreation Center
Fort Walton Beach, FL
08.2021 - 04.2022
- Organized and maintained student data to support academic success and guide individualized learning strategies.
- Professionally communicated with parents via email and ProCare messaging, addressing behavioral issues, coordinating parent/teacher conferences, and providing updates on student progress.
- Managed and analyzed student grades and test scores using Microsoft Excel, tracking growth and adjusting lesson plans accordingly.
- Created customized graphics and graphic organizers for presentations and classroom use to enhance understanding and engagement.
- Curated and prepared Word documents of individualized resources for parents to support their child’s academic development..
- Identified students requiring additional support, collaborating with staff to develop tailored strategies for improvement.
- Addressed behavioral and academic concerns with parents and daycare management, ensuring a proactive approach to student development.
- Monitored and recorded students’ academic, social, and emotional growth in individual files for comprehensive tracking.
Education
Associate of Arts -
Northwest Florida State College
Niceville, FL12-2017
Skills
- Office administration
- Strong problem solver
- Self-starter
- Transcription and dictation
- Highly organized
- Multitasking and prioritization
Certification
- Sexual Assault Prevention and Response Facilitator
- Completed 96th Test Wing Leadership Development Program
- Received two Defense Acquisition University Credentials in Resiliency and DoD Agile Team Member
Accomplishments
- 96th Maintenance Operations Civilian of the Quarter (Apr-Jun 2024)
Timeline
Administrative Assistant- GS-06- 40 Hrs Per Week
96th Maintenance Group
02.2024 - Current
Administrative Assistant- GS 05- 40 Hrs Per Week
96th Medical Group
06.2023 - 02.2024
Medical Administrative Assistant
Contracting with Appddiction Studios
04.2022 - 06.2023
Lead VPK Teacher
Hamma and Bampa's TLC Recreation Center
08.2021 - 04.2022
Associate of Arts -
Northwest Florida State College
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